to support a dynamic range of platform services, including ServiceNow, MuleSoft, Okta, Box, Socrata, and Zendesk. The ideal... in a related field or equivalent experience. 5+ years of experience as a Business Analyst, with knowledge of ServiceNow...
operations of relevant software, hardware and other equipment Knowledge of relevant call tracking applications; ServiceNow...
via ServiceNow. Perform troubleshooting to isolate and diagnose common hardware and software issues....
applications; ServiceNow experience a plus Three years of IT related experience required Strong verbal communication skills...
, testing, and user support. 16. Uses the ServiceNow ticketing system to open, track, update, and close OUC-IT service tickets...
records of equipment assignment, deployment, and lifecycle status. 9. Uses the ServiceNow ticketing system to open, track...
, ServiceNow workflows, and CISA CDM tools. Relevant certifications such as CISSP, CISM, Microsoft Security Operations Analyst (SC...
Solutions Expert (MCSE), Help Desk Institute (HDI) certification, or equivalent. Have expert working knowledge of ServiceNow...
of experience in managing cloud migration and hybrid-cloud O&M (AWS and/or Azure) and leading enterprise ServiceNow ITSM... certifications: SAFe Agile, ITIL v4, CISSP/CISM/GSEC, AWS Cloud Certification, ServiceNow Certification, Microsoft 365 Certification...
. Engineer and design solutions on clouds such as MS Azure, Amazon Web Services (AWS), Google Apps, and ServiceNow that manage..., AWS, Google Cloud, or ServiceNow Experience deploying and operating tools such as: Tenable Nessus, Splunk, OSSEC, AWS...
). Knowledge of Adobe ETLA program and licenses Experience with ServiceNow's Software Asset Management (SAM) Engage in workflow...
personnel. Must have 2 years’ experience with ServiceNow platform, and M365 products. Preferred Qualifications...
with ticketing systems such as ServiceNow or Remedy Experience in network design, LAN/WAN configurations, and security architectures...
primary leader overseeing ServiceNow system administration, configuration, and development for the U.S. Department of Housing... and Urban Development (HUD) Office of Inspector General (OIG) BOSS program. This role requires a Certified ServiceNow System...
department functions and interdependencies. Experience with ITSM tools (e.g., ServiceNow, Remedy). Strong leadership...
and SOPs to train new employees Use ServiceNow-based ticketing database to track, update, and close break/fix incident tickets...
and SOPs to train new employees Use ServiceNow-based ticketing database to track, update, and close break/fix incident tickets...
, or ServiceNow, or Mobile Technologies, including iOS or Xen Mobile Experience designing, building, and implementing automation...