and manage technical requests through platforms like Jira, Asana or ServiceNow. Reporting, Analysis, and Data Extraction (30...
Experience with ServiceNow or other business process automation tools Familiarity with OMB Max Tools and Max.gov, an OMB-created...
and manage technical requests through platforms like Jira, Asana or ServiceNow. Reporting, Analysis, and Data Extraction (30...
optimization, and support change management processes using ServiceNow and SAP Solution Manager. Minimum Qualifications...
processes using ServiceNow and SAP Solution Manager. Minimum Qualifications Bachelor's Degree or equivalent combination...
proficiency with MS Office; HRIS, case management, and data analytics systems (e.g., PeopleSoft, Workday, HR Acuity, ServiceNow...
analytics systems (e.g., PeopleSoft, Workday, HR Acuity, ServiceNow, PowerBI, Kronos etc.) Functional Accountabilities...
, and coordinate problem tickets in ServiceNow (or similar ITSM platform), ensuring accurate documentation, timely updates... analysis Bachelor’s degree in IT, Business, or related field, or equivalent experience Proficient in ServiceNow ITSM Solid...
, Salesforce, and ServiceNow. Proficiency in cloud architecture, including AWS services such as Lambda, EC2, S3, RDS, and API...
or knowledge management platforms such as SharePoint or ServiceNow Strong grammar, editing, and formatting skills with a focus...
, ServiceNOW, SharePoint). Prior experience in a Network Operations Center environment or Tier 3 Helpdesk. Basic Juniper and Palo...
, ServiceNOW, SharePoint). Prior experience in a Network Operations Center environment or Tier 3 Helpdesk. Basic Juniper and Palo...
, ServiceNOW, SharePoint). Prior experience in a Network Operations Center environment or Tier 3 Helpdesk. Basic Juniper and Palo...
and analysis. Obtained Cyber certifications (i.e., CompTIA Security+) Experience with Knowledge Management Systems and ServiceNOW...
in using the Remedy and ServiceNow ticketing suite. Peraton Overview Peraton is a next-generation national security...
. Experience using the ServiceNow ticketing suite. Peraton Overview Peraton is a next-generation national security company...
) required Desired: ITILv4 Foundation Certification desired Experience with ServiceNow Proficiency with eMASS and Xacta DoD 8570.1-M...
-on familiarity with ServiceNow HR workflows or HR process modernization initiatives. Prior involvement in implementing Single Source...
equipment. Ticket tracking system experience (i.e. Remedy, ServiceNOW, SharePoint). Prior experience in a Network Operations...
hybrid cloud environments Integrate with enterprise tools including Splunk, Azure Sentinel, ServiceNow, and SIEM platforms... Reverse-engineering/extensibility (plugins, alternative data feeds), ServiceNow workflow integration. SOAR + scripting...