ServiceNow Knowledge management system. Responsibilities include, but are not limited to the duties listed below Draft.... Provide USRAP program expertise based on a deep understanding of refugee processing and ServiceNow (START) capabilities...
assistance. · Play a critical role in daily operations across multiple platforms including Salesforce, Zendesk, ServiceNow... with Zendesk, and ServiceNow. · Strong troubleshooting and helpdesk support skills, including ticket management and documentation...
’ experience in lieu of degree). Proficiency in tools like PowerShell, ServiceNow, and SharePoint. Strong understanding of Cisco...
program by developing, managing, and delivering a comprehensive knowledge management and training program for the ServiceNow... IT Service Management (ITSM) Tool. This role will combine training and knowledge management with ServiceNow business...
in the evaluation of system configuration and software. IT Service Management through Remedy and ServiceNow. Experience... of system configurations, security protocols, and optimizing performance across various devices. Familiarity with ServiceNow...
. Must have working knowledge of ServiceNow. Must have good understanding of ITSM processes. Should be able to have direct interaction...
experience actively using ServiceNow IT Service Management Drive multiple projects on time and within budget Lead... for continual improvement from ServiceNow (ITSM) Oversee entire lifecycle of all IT Assets Manage a multi-tiered Ops staff...
(ServiceNow). This role will be located in our Washington D.C. office. Please note that this role may be eligible for a flexible...
Deployment, reporting, and logging. · Experience with managing ServiceNow tickets · Makes recommendations for organization...
). This involves integrating DOT's SailPoint infrastructure with the ServiceNow environment and maintaining the ILM solution...
Department of Transportation (DOT). This involves integrating DOT's SailPoint infrastructure with the ServiceNow environment...
Department of Transportation (DOT). This involves integrating DOT's SailPoint infrastructure with the ServiceNow environment...
). This involves integrating DOT's SailPoint infrastructure with the ServiceNow environment and maintaining the ILM solution...
delivery experience Demonstrated experience using Active Directory and ServiceNow ITIL Foundations Certification...
: AWS GovCloud, Azure Government Compliance: eMASS, Xacta ITSM: ServiceNow, Remedy OS/Virtualization: Windows Server...
customer demonstrations on the ServiceNow platform. Familiarity with implementing solutions on the ServiceNow platform... Prior working knowledge of ServiceNow Ability to understand business processes and translate into technical specifications...
projects and provide guidance and direction for specific tasks or sub-tasks. Minimum 3 years of experience with ServiceNow...
capabilities—including data management, GenAI integration, platform services (e.g., ServiceNow, Salesforce, Appian), open-source... solutions using open source and SaaS/PaaS platforms (e.g., ServiceNow, Salesforce, Appian, AWS, Azure) 5+ years applying...
outcomes and maintain operational efficiency. Multi-year experience with ServiceNow and end-to-end Content Management System... and direction for specific tasks or sub-tasks. Minimum 3 years of experience with ServiceNow and end-to-end Content Management...
outcomes and maintain operational efficiency. Multi-year experience with ServiceNow and end-to-end Content Management System... and direction for specific tasks or sub-tasks. Minimum 3 years of experience with ServiceNow and end-to-end Content Management...