. Experience using a ticketing system (e.g., Fresh Service, Jira, ServiceNow). Knowledge of data modeling best practices and BI...
and Outlook Microsoft Visio and Project ServiceNow relevant experience HDI certification preferred Peraton Overview...
& 11 Knowledge/experience of the following are advantageous: ServiceNow ITSM tool VMware Horizon Cisco CUCM ITIL...
& ITSM Tooling Configure and sustain SolarWinds for system and service monitoring. Use ServiceNow for incident, change... SolarWinds ServiceNow Virtualization & Containers VMware Hyper-V Nutanix Docker/Kubernetes (preferred...
). Prior experience with service management tools (e.g., ServiceNow, Remedy). Strong analytical and problem-solving skills...
including regulations, policies and contracts. Familiarity with GRC tools (e.g., Archer, ServiceNow GRC, ProcessUnity, OneTrust...
& ITSM Tooling Configure and sustain SolarWinds for system and service monitoring. Use ServiceNow for incident, change... SolarWinds ServiceNow Virtualization & Containers VMware Hyper-V Nutanix Docker/Kubernetes (preferred...
. Strong analytical, strategic thinking, and communication skills. Expertise in tools such as Jira, ServiceNow, Confluence...
& ITSM Tooling Configure and sustain SolarWinds for system and service monitoring. Use ServiceNow for incident, change... SolarWinds ServiceNow Virtualization & Containers VMware Hyper-V Nutanix Docker/Kubernetes (preferred...
Monitoring and Management (RMM) tools like NinjaRMM and ticketing systems such as Autotask PSA, ServiceNow, or Zendesk...
of incoming customer tickets through ServiceNow. Drive management of Sprint Backlog in Jira. Drive change requests...
on incident management, ServiceNow, ITIL processes Knowledge of monitoring tools such as Dynatrace Knowledge of Unix , Windows... on incident management, ServiceNow, ITIL processes Knowledge of monitoring tools such as Dynatrace Knowledge of Unix , Windows...
. Hands-on experience with GRC platforms (e.g., ServiceNow, Archer, OneTrust, or similar). Proficiency with data/reporting...
skills. Support the ServiceNow Office of Talent Management Tickets regularly for internal candidate requests and inquiries...
sev1 incidents on Microservices and providing RCA Familiarity with incident management, ServiceNow, ITIL processes...
Secrets Manager, Vault Incident Management: OpsGenie, PagerDuty, ServiceNow Leadership Qualities * Excellent communication...
Services: Tyk Gateway, Apollo GraphQL, AWS Secrets Manager, Vault Incident Management: OpsGenie, PagerDuty, ServiceNow...
of Service management tools eg ServiceNOW, SysAID etc · Willingness to learn new skills and technologies · At least three... or experience Experience of Service management tools eg ServiceNOW, SysAID etc Manufacturing industry experience desirable...
, Bamboo), along with issue tracking systems (e.g., ServiceNow, Jira). · Understanding of database management systems (e.g...
projects. Familiarity with ITSM tools like ServiceNow. Experience in highly regulated environments (e.g., FedRAMP, HIPAA...