). Proficiency in data management, product and work management tools (Jira, Confluence and ServiceNow) Excellent communication...
Workday / ServiceNow | Enterprise Transformation We are supporting a large, enterprise-wide transformation... validation, functional testing and UAT Work across Workday and/or ServiceNow platforms, supporting enhancements, integrations...
Visual Analytics, and ServiceNow - useful but not essential. Location You don’t have to be in the office to perform the...
Visual Analytics, and ServiceNow - useful but not essential. Location You don’t have to be in the office to perform the...
governance standards like ITIL. Direct experience with ServiceNow for IT service management. Knowledge of chaos engineering...
: Postgres, MariaDB, Galera Cluster ServiceNow workflow automation experience (fault/change/inventory) Strong networking...
as recognition from industry giants such as NVIDIA, Microsoft, Intel, ServiceNow, and Snowflake. Our team includes industry leaders...
how CCaaS and complementary CX platforms such as Genesys, NICE, AWS Connect, ServiceNow, Salesforce, Cognigy, and Nuance fit... knowledge of CX platforms (such as Genesys, NICE, AWS Connect, ServiceNow, Salesforce, Cognigy, Nuance) and ability to help...
in ServiceNow to ensure timely resolution of incidents. Plan, manage, and deliver key IT projects on time with effective reporting...
systems and ServiceNow to enable automation. Participate in solution design reviews and assist with approvals for control..., Palantir, ServiceNow). Provide project management support across all phases, including status updates. Assist with project...
. Facilitate hand-off to implementation teams (ISG, ServiceNow, Palantir). Submit activities through Front Door channels and track...
with a variety of TPRM and/or GRC tools and technologies (e.g., Archer, ServiceNow, SAP, ProcessUnity, Prevalent, etc.) Knowledge...
and technologies (e.g. Archer, ServiceNow, SAP, ProcessUnity). Experience supporting or conducting third-party risk assessments...
: Minimum 3+ years managing CMDBs, preferably in ServiceNow, including Discovery, integrations, and data ingestion. ITIL...
ServiceNow platform, ensuring design decisions are evidence-based and directly aligned with the ServiceNow Platform principles... ServiceNow roadmap, sustainability principles, and best practices and in providing evidence and insights for balancing end-user...
, or AI orchestration platforms (e.g., Genesys Cloud, Google CCAI, Salesforce, Microsoft, NICE CXone, AWS Connect, ServiceNow, or similar...
under direction Maintain accurate ticket documentation in ITSM tools (e.g., ServiceNow) Follow proper inventory handling, tagging...., ServiceNow). Prioritize tickets based on urgency and impact. Escalate complex or unresolved issues following defined...
tools: Jira, Azure DevOps, GitHub Issues, ServiceNow. Software development: An understanding of application deployment...