, and application alerts using enterprise NMS and ITSM tools (e.g., SolarWinds, LogicMonitor, ServiceNow). Validate, correlate...). Familiarity with monitoring platforms (SolarWinds, LogicMonitor, PRTG, Nagios) and ticketing systems (ServiceNow, Remedy, Jira...
work at a large company, preferably using ServiceNow, Salesforce, or similar technologies Ability to work collaboratively...
for security issues. Log all requests into the ServiceNow ITSM. Escalate problems to other support personnel when a problem...
, and ServiceNow. Excellent communication, stakeholder management, and analytical skills. Preferred: Master’s degree. PMP...
. Serve as the main point of contact, managing the full ticket lifecycle in ServiceNow. This includes providing hands...
. Serve as the main point of contact, managing the full ticket lifecycle in ServiceNow. This includes providing hands...
with Agile methodologies or software project management tools, including ServiceNow, Jira, or Confluence Experience...
, and readiness briefs; maintain disciplined documentation in Jira/ServiceNow/Confluence or equivalent. Support site installs... and experience with CMPro, Jira/ServiceNow. GDIT IS YOUR PLACE At GDIT, the mission is our purpose, and our people are at the...
with ticket/change tools (Jira/ServiceNow). Certifications: DoD 8140/8570 IAT II baseline (e.g., Security+ CE) or ability...