to stakeholders and internal teams, as necessary. Configure HR technology platforms (e.g., Oracle, ServiceNow, etc.) to meet business...
, DNS, DHCP, Wireless) Experience using service management tools such as Jira, Big Picture, and/or ServiceNow Preferred... Picture, or ServiceNow...
outcomes. Tools & Reporting Utilize Agile project management tools (e.g., ServiceNow, Jira, Trello, Asana, or similar...
, researching and resolving technical problems received via the ServiceNow ticketing system. Interact with network services...
, communication, and stakeholder skills Nice to Have Experience with Terraform or Python for automation ServiceNow development...
at an enterprise scale. working in the desktop support field Experience working with ServiceNow ticketing and event management...
at an enterprise scale. working in the desktop support field Experience working with ServiceNow ticketing and event management...
Business Intelligence Experience with data visualizations Knowledge of data warehouse concepts Experience with ServiceNow... or other enterprise ITSM Experience working in AWS cloud environment Experience overseeing a work queue such as JIRA, ServiceNow...
owner and administrator of the ServiceNow CMDB, focusing on Hardware (HAM) and Software (SAM) Asset Management. Process... IT asset lifecycle workflows in ServiceNow (e.g., Request, Receive, Deploy, Manage, Retire) to support ITAM Field...