industries, particularly with frameworks such as FFIEC or SOX. Familiarity with ServiceNow platform. Background in internal audit...
. Work on ServiceNow tickets. Perform data analysis, capture, and review of metrics, and provide management reports... as requested. Manage extraction of data from ServiceNow to create next-day reports of outages. Coordinate new upgrades...
tools (ServiceNow, PagerDuty, Opsgenie, Datadog, etc.). Preferred Experience in a cloud services, SaaS, or managed...
with Google Workspace and ITSM platforms (ServiceNow preferred). Certifications such as ITIL, A+, CCNA, Linux+, or Microsoft...
, which currently include Moodle, ExamSoft, Panopto, Top Hat, and Google Workspace. Experience using ServiceNow to track help requests... tools and the types of training or support content you've created? (Open Ended Question) * * Have you used ServiceNow...
such as ServiceNow with solid understanding of incident, problem, and change management processes. 4. Proficiency in using monitoring...
to prevent future problems. Utilize knowledge of ServiceNow for call tracking. Required Skills and Experience Skill... problems. Required 3 Years Demonstrates knowledge and a working experience with ServiceNow call tracking system. Required 3...
to prevent future problems. Utilize knowledge of ServiceNow for call tracking. Required Skills and Experience Skill... problems. Required 3 Years Demonstrates knowledge and a working experience with ServiceNow call tracking system. Required 3...
Senior Technical Support Specialist [Must have Active Directory, Servicenow] Century Center, Raleigh NC 12+ months... ServiceNow call tracking system and monitors to ensure customer service needs are met for all computer and network related issues...
Change Management controls ServiceNow and ability to triage and complete root cause analysis on incidents SaaS solution...
and ServiceNow for vulnerability remediation. Tune the capabilities as practicable to improve efficiency and ensure that reporting...
ServiceNow request has been sent in parallel to Beacon/Fiori. This candidate will perform queue Management review to ensure the..., NCDOT Online Directory, and ServiceNow. Ability to independently resolve problems through advanced system analysis...
Human Resources, ensuring parallel ServiceNow requests are processed. Perform queue management to ensure timely... Management Console, Online Directory, and ServiceNow. Technical Expertise & Problem Resolution: Independently resolve...
dynamique. Expérience des systèmes de gestion des tickets tels que Salesforce ServiceCloud, ZenDesk ou ServiceNow (ServiceNow...