such as Workday, UKG, Sales Force, ServiceNow, and other business applications. Strong working knowledge of agile and waterfall...
, create/route tickets in ServiceNow, and support classroom/lab technology to help keep teaching and learning running smoothly... apps (e.g., Microsoft 365, Canvas, Zoom, Exam delivery tools) Create, update, and close tickets in ServiceNow; escalate...
processing (preferred). Experience using customer relationship management systems (Vue360 preferred) and ServiceNow...
methodologies and tools such as JIRA software, Confluence, ServiceNow or SharePoint; developing reports with Oracle Transactional...
within ServiceNow Ability to maintain and update written documentation for Network Operations Center (NOC) processes and procedures...
processes. Hands-on experience using ITSM platforms such as ServiceNow. Proven ability to manage customer expectations...
. Requirements: 2-5 years of experience in Business Intelligence, Data Analysis, or a related field. Knowledge of Jira, ServiceNow...
in Business Intelligence, Data Analysis, or a related field. Knowledge of Jira, ServiceNow, or other ITSM tools...
. Requirements: 2-5 years of experience in Business Intelligence, Data Analysis, or a related field. Knowledge of Jira, ServiceNow...
, Data Analysis, or a related field. Knowledge of Jira, ServiceNow, or other ITSM tools. Strong analytical skills...
etc.) Experience building and supporting uDeploy custom plugins (e.g. integration with ServiceNow) Familiarity in working...
. Experience with ServiceNow and familiarity with ITIL‑aligned service management practices. Ability to work occasional after...
security control assessments for the Federal government Knowledge of NIST 800-53, Risk Assessment Methods and ServiceNow...
troubleshooting. Experience using ITSM ticketing systems such as FreshService, ServiceNow or Zendesk. Familiarity with Active...
troubleshooting. Experience using ITSM ticketing systems such as FreshService, ServiceNow or Zendesk. Familiarity with Active...
) solutions for Mac platforms. Understanding of Apple enterprise APIs and integration with ServiceNow, ITSM platforms, or custom...
reports using SuccessFactors or ServiceNow reporting tools used to externally compile reports. Design and optimize custom MS..., ServiceNow, MS Access, MS Visio, paid time off (PTO), and regulatory compliance. Other: Qualified candidates...
project information in the project management tool (ServiceNow PPM). Schedule and facilitate project meetings. Ensure... project portfolio management tools (experience with ServiceNow PPM is a plus). Strong experience creating and tracking...
successful migration of cases from ServiceNow to salesforce| ensuring data integrity| proper field mapping and validation to maintain...
and working experience with IT Service Management platforms and capabilities (ServiceNow) Ability to communicate complex...