and testing experience. - Project management experience. - Strong knowledge of contact center technologies (I.E. ServiceNow... following: - Genesys and ServiceNow AI integration certifications such as Certified Application Developer, Certified...
related to inventory and shipment tracking. Prior use of AssetPanda, ServiceNow, and Mediawiki or similar systems...
, ServiceNow, and Mediawiki or similar systems. Knowledge of IT equipment and familiarity with a wide range of IT programs...
of Service management tools eg ServiceNOW, SysAID etc · Manufacturing industry experience desirable · Experience... and qualification Experience of Service management tools eg ServiceNOW, SysAID etc Experience in supporting or implementing IT...
owner and administrator of the ServiceNow CMDB, focusing on Hardware (HAM) and Software (SAM) Asset Management. Process... IT asset lifecycle workflows in ServiceNow (e.g., Request, Receive, Deploy, Manage, Retire) to support ITAM Field...
transformation of the associate experience through ServiceNow HRSD, Employee Center Pro, and related digital HR platforms - ensuring... strategic roadmap for ServiceNow HRSD and Employee Center Pro, ensuring alignment with enterprise HR and IT strategies. Lead...
(ServiceNow preferred). Ability to work independently with minimum supervision. Experience in an Agile/Scrum highly desired...
credibility. Strengthen ITSM processes (Incident, Problem, Change, Major Incident) using tools like ServiceNow, PagerDuty...
knowledge management strategy and maintaining Lennar's knowledge bases within ServiceNow, ensuring that all related information... with stakeholders to continuously improve workflows, automation, and findability in ServiceNow. Communicate program performance...
or similar tools. Develop and implement an electronic data intake process, preferably using ServiceNow or similar platforms.... Experience developing electronic data intake processes, preferably using ServiceNow. Strong understanding of IT project...