Description: Hyatt Hotels Corporation seeks an enthusiastic ServiceNow Engineer to join our ServiceNow team... and professionally. Qualifications: At Hyatt Hotels, ServiceNow is a major productivity solution and is a very important part...
. Exposure to ITIL processes and ticketing systems (e.g., ServiceNow, Jira, or similar). Exposure to Factory automation...
like ServiceNow, Dynatrace, Flexera, and Azure Cost Management for governance. Monitor and optimize cloud spend, resource utilization...
, and virtual environments Manage tickets and incidents in ServiceNow including issue resolution, escalation, and documentation...
(e.g., FreshService, ServiceNow) Experience with Microsoft 365, networking, and asset management systems Exceptional...
with incident tracking or GRC tools (Archer, ServiceNow, or similar). Associates Degree Preferred Qualifications: Experience...
within CMSO, including Salesforce and ServiceNow. In other instances, you will also be responsible for building custom predictive... with internal customers and with ServiceNow and Salesforce Product Managers for features planning, prioritization and implementation...
and to develop comprehensive documentation and knowledge articles within ServiceNow. Identify and implement process improvements...
, and Incident) standards and concepts (preferably in ServiceNow). 1 year of experience reporting on metrics and status...
such as ServiceNow, Jira, Lucid, Confluence and the Google Suite Knowledge of Python, JSON, Java or other coding frameworks...
in Manufacturing/Finance domains) · Incident and Problem Management (ServiceNow or similar ITSM tools) · CMDB and Queue Group...
, Oracle, Coupa, ServiceNow, ServiceChannel, etc. Experience in co-creating Learning and Development curriculum...
-tracking abilities. Proficiency with ServiceNow or similar platforms for issue tracking and project management...