in ServiceNow, ITSM tool, ITIL v3 framework Can able to define and/or re-engineer the processes (such as incident management...
and upgrades across on-prem and cloud environments Integrate BigID with enterprise systems (e.g., AD, Snowflake, ServiceNow, AWS...
, or application/platform support. Hands-on experience with Freshworks (Freshservice, Freshdesk), ServiceNow, or other ITSM platforms... Management (ITSM) concepts and platforms, preferably Freshworks or similar (ServiceNow, Zendesk, Jira Service Management...
Linux knowledge/troubleshooting is desired SQL experience desired ServiceNow is highly desired Exceptional listener...
and configuration management within healthcare environment Using ServiceNow Vulnerability Response module Contributing or developing...
and migration planning and tracking ServiceNow and AuditBoard usage experience Soft Skills Ability to analyze and resolve...
Linux knowledge/troubleshooting is desired SQL experience desired ServiceNow is highly desired Exceptional listener...
, Azure DevOps, ServiceNow; familiarity with Azure cloud and Linux environments; data-driven decision-making using dashboards..., Agile product management, or related fields. Prior experience with SDLC, and ServiceNow required. BENEFITS...
& communication platforms: Microsoft 365 suite, Teams, SharePoint, Exchange, Zoom. ITSM platforms: strong knowledge of ServiceNow...
. Experience implementing vendor management tools (Archer, ServiceNow VRM, Coupa, Fusion). Applicants must have legal...
, and Project is a plus. Knowledgeable on ServiceNow platform and KnowledgeBase Experience in well-structured high functioning...
AI use cases Experience with AI technologies, Python, SQL, data analytics, Power BI and ITSM tools (e.g., ServiceNow...) Jira Align, JSM, Jira Cloud, Git for enterprise RM/CM Relevant certifications (SAFe, Agile, DevOps, ServiceNow, Jira...
AI use cases Experience with AI technologies, Python, SQL, data analytics, Power BI and ITSM tools (e.g., ServiceNow...
technologies and SAP interfaces; utilizing the ServiceNow application; and utilizing Electronic Data Interchange (EDI...
, ServiceNow, Autotask) Knowledge of cybersecurity frameworks: NIST 800-53, CIS Controls, or SOC 2 Education and Experience...
technologies and SAP interfaces; utilizing the ServiceNow application; and utilizing Electronic Data Interchange (EDI...
from internal staff via telephone and ServiceNow. Triage incidents and problems. Second-tier support: troubleshooting technology...
working with an IT Service Management ticketing system (i.e. ServiceNow). Experience managing and supporting Microsoft 365..., Canvas). Monitor and update tickets in ServiceNow, ensuring all work and resolutions are accurately logged according to the...
solutions and root causes analysis. At least 3 years of working with ticking systems like Jira, ServiceNow, etc. At least 3...
in ServiceNow Configuration Management Database (CMDB) to design, develop, and maintain robust CMDB solutions. This role will focus..., class structures, and relationships in ServiceNow. Develop and maintain discovery patterns, probes, and integrations...