with platforms such as M365, ServiceNow, or other enterprise digital tools is a plus. Familiarity with Agile or DevOps...
and timely records of incidents, actions, and resolutions using ticketing systems (e.g., ServiceNow, Jira). Build and maintain...
management is a plus + Experience with ServiceNow and Zebra Thermal Printers is a plus + Effective problem-solving skills...
, ticketing systems (e.g., ServiceNow), basic networking concepts, or prior healthcare/enterprise environment exposure...
of fiber, servers, routers, edge switches and desktop hardware. JIRA, ServiceNow, Remedy, VISIO, and MS Office. If you're...
, ServiceNow), to fast-moving AI and data startups. You thrive on rolling up your sleeves, doing the hard work, and using every...
, virtual assistants) Workflow automation platforms (UiPath, Zapier, ServiceNow, etc.) Preferred Qualifications Knowledge...
management system (ServiceNow) and internal team mailbox. Performs scheduled activities, recommends solutions or alternate...
knowledge of modern change management principles and methodology Expertise in ServiceNow Demonstrated experience with ITSM...
.Continuous Improvement Process. Expertise in ServiceNow. Demonstrated experience working with ITSM toolsets...
.Continuous Improvement Process. Expertise in ServiceNow. Demonstrated experience working with ITSM toolsets...
plans, and test cases for applications built on the ServiceNow Platform, Develop and maintain automated test scripts..., regression, and automation testing. Proven experience testing applications built on the ServiceNow Platform Selenium...
management principles and methodology. Expertise in ServiceNow. Demonstrated experience working with ITSM toolsets...
. Integrating monitoring tools with ITSM and analytics platforms (e.g., ServiceNow, Splunk, CA Performance Management). High...
usage of ticketing tools like ServiceNow. Ensure raw and processed data integrity, retention and secure archival in line...
Assist with IT infrastructure management using tools like BMC Remedy, ServiceNow, Jira, and Help Desk systems Perform...
lead/data alignment issues across platforms. Become a subject matter expert in systems like Microsoft Dynamics, ServiceNow...
(e.g., Salesforce, ServiceNow, Workday, Stripe, or Twilio). Familiarity with modern AI frameworks for automation, workflow...
, resolutions, and escalating complex problems as needed using ServiceNow and Teams. Train end-users on software and tools...
with GRC platforms such as LogicGate, ServiceNow GRC, or Archer. Preferred Qualifications NIST 800-63 experience...