technical issues promptly and maintain accurate records in ServiceNow\Management Studio. Leveraging Management Studio... processes, VDI/DaaS strategies, and cloud migration frameworks. Proficiency in ServiceNow and workflow visualization tools...
with ServiceNow and/or SalesForce development Experience with SSRS and/or PowerBI Experience in project management Work Hours...
when to escalate issues not resolved at this level to management Utilize ServiceNow for issue tracking, ensuring all user...
, and operational excellence of our ServiceNow Configuration Management Database (CMDB). The ideal candidate is not a developer... of Configuration Items (CIs), ensure alignment with the Common Service Data Model (CSDM), and utilize the ServiceNow CMDB Workspace...
systems (e.g., ServiceNow, Jira, Zendesk). Excellent problem-solving and communication skills. Ability to work independently...
when to escalate issues not resolved at this level to management Utilize ServiceNow for issue tracking, ensuring all user...
. Hands-on experience with ServiceNow or other ITSM tools for incident, change, and problem management and Jira...
to more complex problems or issues. Must know when to escalate issues not resolved at this level to management Utilize ServiceNow...
Analyst to support and drive initiatives across ServiceNow applications. This role partners closely with business stakeholders..., development teams, QA, and platform owners to deliver both out-of-the-box and customized ServiceNow solutions. This position...
organizational skills Hands-on experience in one or more project management software packages – SmartSheet, MS Project, ServiceNow...
on use of IT Service Management Platforms such as ServiceNow. Working knowledge of IT support processes such as Incident...
reporting within ServiceNow. Review account activity, billing details, and usage patterns to identify discrepancies.... Strong understanding of ServiceNow, corporate account structures, multi?line billing, and vendor?managed service models. Proven ability...
, ServiceNow, Coupa, etc.) Maintain environments, security roles, data integrations, and release management (Dev/Test/Prod..., Teams, & Visio. At least 2+ years experience with IT Service Management platforms; ServiceNow preferred 3+ years...
technical concepts to non-technical stakeholders. Experience in using ServiceNow for raising and managing support requests...
, and remote desktop tools. Familiarity with ITIL practices and ticketing systems (e.g., ServiceNow, Jira, Zendesk). Excellent...
, Oracle NetSuite, SAP S/4 HANA. Hands on use of IT Service Management Platforms such as ServiceNow. Working knowledge of IT...
in using ServiceNow for raising and managing support requests/tickets. Strong interpersonal skills to effectively collaborate...
management software packages - SmartSheet, MS Project, ServiceNow, Jira, etc. Experience working for a global manufacturing...
with cloud technologies. · Experience doing PC Builds and deployments. · Experience working with a ServiceNow ticketing system...
in the business enablement space (i.e.: Autodesk, Smartsheet, Scribe, ServiceNow, Coupa, etc.) Maintain environments... experience with IT Service Management platforms; ServiceNow preferred 3+ years experience in a team leadership role. Experience...