deskside support for all employees, including white-glove service for Executive Staff. Handles complex technical issues.... Collaborates internally and externally to deliver exceptional customer service. What You'll Do Provide onsite deskside support...
). Configure and customize functional data such as Notifications, Service Level Agreements (SLAs), and reporting. Develop... (CMDB) and Common Service Data Model (CSDM) capabilities -Collaborate with business analysts and stakeholders to gather...
). Configure and customize functional data such as Notifications, Service Level Agreements (SLAs), and reporting. Develop... (CMDB) and Common Service Data Model (CSDM) capabilities -Collaborate with business analysts and stakeholders to gather...
Preferred Skills & Qualifications ServiceNow Certified System Administrator (CSA) ServiceNow Certified Implementation... and customize functional data such as Notifications, Service Level Agreements (SLAs), and reporting Develop and manage script...
Certified System Administrator (CSA) ServiceNow Certified Implementation Specialist – Risk and Compliance (GRC CIS) ServiceNow..., Service Level Agreements (SLAs), and reporting Develop and manage script objects like Business Rules, Script Includes, UI...
Qualifications/Certifications: ServiceNow Certified System Administrator (CSA). ServiceNow Certified Implementation Specialist...). Configure and customize functional data such as Notifications, Service Level Agreements (SLAs), and reporting. Develop...
Administrator Extension (GAX) and related tools. Integrate Genesys solutions with APIs, microservices, and third-party applications..., GAX). Proficiency in Go and Python for scripting, automation, and service development. Deep understanding of distributed...