Responsibilities Manage server deployment, maintenance, performance tuning, and incident response Handle service...
service to Tencent's oversea game studios. 2. Everything as a code - automate deployment (CI/CD) processes. 3. Identify... and resolve problems relating to critical service operations. Qualifications Preferably a degree in computer science, software...
with architectural best practices and governance standards. Emphasizes Infrastructure as Code, automation, and self-service provisioning...
Line of Service Internal Firm Services Industry/Sector Not Applicable Specialism IFS - Information Technology (IT... and collaborator. Fluent in both written and spoken English. Exceptional multitasking, customer service, and communication skills...
& alerting, checking in code, code review, documentation), Responsible for service reliability and following site-reliability...
. enhance Infrastructure as Code (IaC) practices, enabling self-service provisioning, automation, and improved operational...
-related issues Repair and service copier machines at customer sites Perform on-site field service and handle flexible...
and support periodic access reviews. Service Desk & User Support Resolve service desk tickets across L1/L2 scope... required, without losing ownership of outcomes. What We're Looking For 3-6+ years of hands-on experience in workplace IT, service desk...
and succeed Delivers exceptional client service. Maximizes results and drives high performance from people while fostering...
management procedures and on-line documented solutions. Participate in service and products improvement projects and drive..., strong analytical and troubleshooting skills to support mission critical applications and service. Strong drive to solve problems...
and non-negotiable qualifications are clearly defined in the Service Description and include: Proven expertise in IT Asset... Description As part of the IT Asset & Configuration Management Service , the primary objective of this role is to ensure high data quality...
. Install, configure and upgrade middleware. Middleware administration for service request, change and reconfiguration. Involve...
of Earned Wage Access (EWA)-also known as 'salary on demand.' Our flagship service is trusted by blue-chip enterprises.... Familiarity with cloud service-oriented platforms and exposure to CI/CD tools (e.g., Azure DevOps or GitHub Actions) is beneficial...
, service outages, and configuration errors Analyzing logs, metrics, and error messages to identify root causes 2. Incident... outages Escalate complex issues to AWS service teams when required Communicate effectively with customers regarding status...
and recognition. Provide after sales service and responsible for customer payment collection. Collaborate with business partners...
to thrive in the digital age. Our mission is to drive transformation through cutting-edge technology and exceptional service...
to ensure that the infrastructure supports all service requirements. Manage pre-production and production environments, ensuring...
Who are we dtcpay is a MAS licensed payment service provider that bridges traditional finance and digital assets...
to business needs. Responsible for providing reliable delivery of IT services based on IT Service Management (ITSM) processes...-functional experts to deliver a particular service where required Contribute to continual improvement initiatives ITIL practical...
Customer Service leadership in project technical discussions. Extends support in business development and proposal creation...