Aretum is seeking a skilled and motivated Service Desk Manager. The Service Desk Manager oversees the daily operations of the... IT service desk, ensuring timely and effective support for technical issues and service requests. Due to the nature...
Overview: DecisionPoint is seeking an experienced Service Desk Team Lead (Weekend Shift) join our team supporting the.... Skills in monitoring service desk operations, tracking metrics, and generating management reports. Excellent verbal...
! At Virginia Heart, we are seeking friendly, dependable, and enthusiastic Front Desk Medical Receptionist to provide daily... administrative and customer service support to medical office operations at our busy practice. In this critical role, the ideal...
(LOB) Manager to join our mission-focused team and lead IT service delivery for a high-visibility government program.... Position Overview The Service Delivery LOB Manager provides leadership for ITIL-based Tier 0–4 lifecycle support services...
is seeking a Risk Manager with extensive experience in supporting global managed services deals and contract structuring... are described in detail below: Deal Desk Support, Contracting, and Negotiations Assist with deal and contract review activities...
Responsibilities & Qualifications Overview TekSynap is seeking a Service Level Manager (SLM) to support our client... of experience in leadership roles for Service Desk, Data Center, or Network teams. ServiceNow ITSM/ITOM experience. ITIL v4...
lifecycle (open through completion) of SIM-T requests and FMS updates related to desk data corrections, accommodation requests... to severity within established Key Performance Indicators or Service Line Agreements while maintaining correspondence with end...
, and delivering exceptional customer service by offering their expertise on Lids' products and services. Principle Duties... with internal support (e.g. Help Desk, HR, DSM, RD, etc.) to take appropriate action. · Drive team engagement by ensuring team...
, and delivering exceptional customer service by offering their expertise on Lids’ products and services. Principle Duties... with internal support (e.g. Help Desk, HR, DSM, RD, etc.) to take appropriate action. · Drive team engagement by ensuring team...
Desk (ITSD). This leadership role is responsible for managing incidents, driving continuous service improvements..., and ensuring compliance with established Service Level Agreements (SLAs). The Senior ITSD Manager will serve as a senior-level...
consistent service excellence. Collaborate with cross functional teams (BD, Product, Deal Desk, Business Operations, Legal... Training Manager who will serve as the organization's primary training architect for our Sales teams, channel partners...
personnel for various positions within the Service Desk. Oversight of Service Desk Assigned Assets, Accuracy of consumable...Job Description: ECS is seeking a Program Manager to work in our Arlington, VA office. Please Note: This position...
, the Operations Manager must ensure that all Service Desk tickets are triaged and correctly classified within fifteen... is contingent upon contract award. Responsibilities to include: Ensuring that all opened Service Desk tickets are reviewed...
Overview: Nakupuna Consulting seeks an Information Technology (IT) Equipment Manager with strong critical thinking..., analytical, communication, and documentation skills. The IT Equipment Manager is responsible for developing policies, maintaining...
professional experience. Prior experience supporting DoD IT environments or service in the U.S. military is preferred. CompTIA... to engage in and follow audible communications in emergency situations. Ability to sit for prolonged periods at a desk...
. Strong working knowledge of various ServiceNow components such as ServiceNow Scripting, Service Desk, Change Management, Incident... technical insight in designing and supporting ServiceNow while aligning to service management best practices...
, troubleshooting end-user issues, and our IT Help Desk tickets. Great opportunity to join an experienced IT team with talented... with a strong mission where you can make a difference. Learn everything we do at . Reporting directly to the Manager, Network...
to resolve issues. If you are not able to resolve issues, you will escalate them to the SNOC Operations Manager. As part... of critical enterprise systems, identify impacts to customer service operations, and communicate system status updates...
Desk, Change Management, Incident Management, Asset Management, Problem Management, CMDB, Knowledge Management, and Service... and supporting ServiceNow while aligning to service management best practices. They will implement application solutions based...
of various ServiceNow components such as ServiceNow Scripting, Service Desk, Change Management, Incident Management, Asset... to service management best practices. They will implement application solutions based on conceptual design requirements, perform...