. Experience with ITSM Platform / Tools: JIRA Service Desk, Zendesk. Take ownership of customer issues reported... for industry leading investment management platform running on Unix/Linux platforms Troubleshooting & Root cause analysis...
, you will be responsible for executing all assigned tasks while ensuring compliance with Service Level Agreements (SLAs). Your role... trading desk with trade booking and settlements. Liaise with bank departments and external contacts, including Borrowers...
function for APAC. This role is accountable for the regional delivery of IT support and services, including IT Service Desk... of accountability, collaboration, and continuous improvement. Operational Delivery & Service Management Ensure high-quality delivery...
, acting as the primary point of contact. Must have skills : Service Desk Management Good to have skills : NA Minimum... in Service Desk Management. - Strong understanding of incident management processes and best practices. - Experience with service...
a superb customer experience. Candidates must be able to get up to speed quickly, have excellent customer service skills... of all requests for assistance. Providing fast and amazing customer service and technical assistance to our various customer groups...
, you will be responsible for executing all assigned tasks while ensuring compliance with Service Level Agreements (SLAs). Your role... trading desk with trade booking and settlements. Liaise with bank departments and external contacts, including Borrowers...
, acting as the primary point of contact. Must have skills : Service Desk Management Good to have skills : NA Minimum... in Service Desk Management. - Strong understanding of incident management processes and best practices. - Experience with service...
Strong customer service orientation with a friendly and professional demeanor Proficiency in hotel management software and computer... players, music systems, Wi-Fi and 24 hour room service. Grand Mercure is known for its passion for food and wine. Dining...
Strong customer service orientation with a friendly and professional demeanor Proficiency in hotel management software and computer... players, music systems, Wi-Fi and 24 hour room service. Grand Mercure is known for its passion for food and wine. Dining...
, you will be responsible for executing all assigned tasks while ensuring compliance with Service Level Agreements (SLAs). Your role... desk with trade booking and settlements. Liaise with bank departments and external contacts, including Borrowers...
for executing all assigned tasks while ensuring compliance with Service Level Agreements (SLAs). Your role will involve working..., Drawdowns, Rollovers, Repayments, and other financial processes efficiently. Support the secondary trading desk with trade...
various customer geographies, covering full spectrum of infrastructure services - End user, service desk, data center... and Add-on and profitability) and People Management The responsibilities will include: Account governance and representation of Mphasis...
with company standards and asset-management procedures Ensure adherence to Service Level Management (SLM) procedures, escalating... certification or equivalent experience with ITIL-based service management Azure or AWS certifications Networking certifications...
, have excellent customer service skills, superb written, listening and verbal communication skills and be able to troubleshoot..., dependable, and timely resolution of all requests for assistance. Providing fast and amazing customer service and technical...
for executing all assigned tasks while ensuring compliance with Service Level Agreements (SLAs). Your role will involve working..., Drawdowns, Rollovers, Repayments, and other financial processes efficiently. Support the secondary trading desk with trade...
service to guests. What will I be doing? As the Floor Team Leader, you will be responsible for performing the following... during your shift. Work closely with the front desk team to ensure correct room status at all times. Ensure guest privacy...
for executing all assigned tasks while ensuring compliance with Service Level Agreements (SLAs). Your role will involve working..., Drawdowns, Rollovers, Repayments, and other financial processes efficiently. Support the secondary trading desk with trade...
effective Transport service to the Client; Provide administrative support and direction to the Transport Team at the Client... list provided by the Client for that shift are picked up; Communicate with the help desk on Radio as and if need arises...
COMPETENCY : Service Desk SECONDARY SKILL : End User Experience Management SECONDARY SKILL PERCENTAGE : 40 About Company...: PRIMARY COMPETENCY : Service Desk PRIMARY SKILL : Technical Troubleshooting L1 PRIMARY SKILL PERCENTAGE : 60 SECONDARY...
users, asset management, and reporting tools. Excellent customer service, communication, organization, multitasking..., printer and AV system setup, inventory control, asset tagging, and maintain asset management with regular reporting...