Management Lead daily Service Desk operations, SLAs, escalations, and ticket quality. Monitor queues and workload to support.... The role oversees Service Desk operations, devices, infrastructure, ITSM processes, onboarding workflows, and vendor...
on lasting customer relationships and continued high-quality service. We are proud to offer a full suite of life safety solutions... required. Generate and deliver impactful proposals with professional executive level presentations that lead to signed contracts...
FSP's rich multi-decade history is built on lasting customer relationships and continued high-quality service... with professional executive level presentations that lead to signed contracts. Participate in sales and industry training...
for all aspects of service desk, field technician, travel team, and DAS. Coordinate the schedule of tasks and actions to ensure goals... oversight to operation and maintenance requirement. Strong customer service orientation, project leadership and interpersonal...
documents for the USCIS Service Desk to aid in responding to Service Now inquires. Manage schedules, training and certification... development and implementation of a cyber hygiene methodology and governance framework. Lead collaborative solutioning...