The Support Analyst is the first tier in delivering exceptional customer service by implementing, maintaining... environment by taking a high volume of phone calls, while creating service desk tickets Comfortable with remote...
: 1+ years as an Epic analyst · Works with confidential patient information · Plan, design, test, implement, support... for our patients. The Epic Analyst supports many users and departments within the healthcare system. Your Job Requirements...
worked in a timely manner in accordance with our service level agreements (SLA). * Guides workflow design, builds... MINIMUM EXPERIENCE: 3 years in an Analyst role supporting Epic's Electronic Health Record (EHR) PREFERRED EXPERIENCE 1...
or Computer Discipline or related field is preferred. 1-2 years of experience preferred with: Enterprise level Help Desk... to provide hardware on-site support for the Service Desk as well as shipping and receiving support for multiple clients. The...
. An incumbent must possess a high level of technical expertise to enable the technical application of computer analysis... business hours as secondary or tertiary help desk team Ability to work independently Attends meetings as request to help...
Expert) for CEVA application(s). Pro-actively & continuously seek to improve the highest level of service from the... application(s). Log all appropriate IT problems in the CEVA Help Desk system for tracking and analytical purposes. Perform...
assortment and merchandise plans while achieving service level targets. Manage the inventory levels for assigned product... an inventory desk within IM. This promotion to level 2 will likely involve a new desk or business to oversee. Relevant experience...
for Segregation of Duties, regulatory environment needs, and strategic vision while balancing internal customer service needs... and actions access changes from both a customer service and security governance perspective Oversees the quarterly reevaluation...
degree in a related field and 1 year recent experience in Service Desk operations. Associates Degree in a computer science... and/or hosted in-house. Support is provided in a process-oriented environment with Service Level Objectives and specific focus...
Job Summary: We are seeking a dedicated Level 1 Help Desk Technician to provide first-line technical support... and software inquiries, and ensuring a high level of customer satisfaction. Key Responsibilities: User Support: Respond...
and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations... service and operations support for internal business partners and external clients, in accordance with established guidelines...
assortment and merchandise plans while achieving service level targets. Manage the inventory levels for assigned product... an inventory desk within IM. This promotion to level 2 will likely involve a new desk or business to oversee. Relevant experience...
and escalation management. Work with the Level 1 – Global Service Desk to ensure effective ticket management and ongoing development... Level 1 service support as operational needs arise (eg. during peak periods). Be part of a rotating 7-day support roster...
and escalation management. Work with the Level 1 - Global Service Desk to ensure effective ticket management and ongoing development... Level 1 service support as operational needs arise (eg. during peak periods). Be part of a rotating 7-day support roster...
Job Description: #LI-CF2 #LI-Hybrid Responsibilities: Essential Functions and Primary Duties React to level 1... daily Create and maintain client-related documentation Preferred Qualifications 2+ years experience in a Service Desk...
(AM&E) support to DSCA. Project tasks will include desk and field research, analysis, data collection and visualization, strategy... in a clear and concise manner, drafting data collection methodologies, creating organizational work plans based on higher-level...
. Bachelor’s Degree preferred. 1-2 years of experience in MS Windows environment handling Level 1 calls with experience handling...-7pm with a 40 hour schedule. The right candidate will provide first-level technical support of computer software...
first point of contact for PAM-related support issues, providing responsive Level 1 (L1) and Level 2 (L2) customer service... service and communication. Continuously develop technical skills in PAM and related IAM tools, with mentorship and training...
to the application customers and Service Desk staff. DUTIES & ESSENTIAL JOB FUNCTIONS: NOTE: The following are the duties.... Documents and prioritizes all problem reports and documents resolution in accordance with application and Service Desk triage...
, performs a second level review of records and data to ensure all processes are performed in accordance with standard operating... service and increased product yields and financial results while maintaining compliance and quality. Total Rewards Package...