and Responsibilities: Active participation in the Help Desk 1 phone queue Provide first-level contact to end users in a clear...Job Description: Looking for a Help Desk Technician I to join our team for a hybrid role. In this entry-level...
as needed, while delivering excellent customer service and support in line with service level agreements. Key Responsibilities: Respond.... Document all ticket details per IT procedures. Monitor, update, and close tickets in line with service level agreements...
and customers on the status of Priority 1 and Priority 2 issues Coordinate and manage customer impacting outages communications... early detection of potential service interruption. Respond to automated alerts from monitoring tools according to procedure...
and hardware problems of users. Serves as a contact for level 1 support. Serves as a contact for users having problems using... to maintain required Skill Set/Skill Level/Experience current industry knowledge. Follow quality standards and display...
. We are seeking a Service Desk Analyst – Tier 1 to provide first-level technical support to a federal client in Arlington, VA. The... to incoming Help Desk inquiries via phone or email providing Tier I support. Log, prioritize, and track service requests using...
and self-service/automated solutions for our customers. The Service Desk Support Analyst will report to the IT Supervisor...Job Category: Information Technology Job Description: Your Role The IT Service Desk we deliver Customer...
and customer-focused Service Desk Analyst to provide Level 1 and Level 2 technical support across the enterprise. This role... in a Service Desk or IT Support role (Level 1-2) Strong knowledge of Client Windows OS, Office 365, and Active Directory...
and self-service/automated solutions for our customers. The Service Desk Support Analyst will report to the IT Supervisor... experience. Requires minimum of 3 years of experience. Preferably 1 - 2 years of prior Service Desk experience in a high...
ADP is hiring a Deal Desk Team Lead within our Commercial Operations Center of Excellence (CoE) This is a hybrid... with cross-functional teams (Ops, sales and implementation) to ensure smooth and successful hand-off of customers to service...
issues within the IT Support Desk. This role also provides leadership and oversight to Tier 1 and Tier 2 support staff... meetings, problem management, and disaster recovery. Partners with business colleagues establish appropriate service level...
VERSION:1 JOB TITLE:IT Service Analyst 1 COST CENTER:000000 JOB CODE:70229 FLSA Exemption Status:Non-Exempt... Telecommuting Eligible: SUMMARY (Basic Purpose of the Job) The IT Service Analyst 1 provides remote, first-line technical...
Job Posting Title Level of Care Evaluation Unit (LOCEU) Program Review Analyst Agency 807 HEALTH CARE AUTHORITY... an in-person interview at our Oklahoma City office. Position Purpose The Level of Care Evaluation Unit (LOCEU) Program Review...
trading activities for senior management and risk managers - Collaborate with desk risk management to analyze exposure... projects Experience - 1-2 years' of professional work experience - Comfortable handling large datasets using databases...
and software Handle ticketing system and escalate issues The Qualifications of the Help Desk Technician include: 1+ years... of experience in Information Technology or Help Desk/Service Desk Working knowledge in troubleshooting and configuring computer...
Service Desk Analyst - Help Desk This is an entry level on-site/in-house role. As Mount Sinai grows, so does... guidelines Answers phones in a timely, courteous and professional manner Requirements: 1 year experience as Service Desk...
Advancing Motion has visibility across a broad range of OEM's and Tier 1 suppliers. Regional Customer Desk Specialist... proficiency level; Spanish, Portuguese proficiency added advantage Proficiency in customer service methods, methodology & tools...
has visibility across a broad range of OEM's and Tier 1 suppliers. Regional Customer Desk Specialist will be responsible... proficiency level; Spanish, Portuguese proficiency added advantage Proficiency in customer service methods, methodology & tools...
handling HDI Support Center Analyst (HDI-SCA) – Customer service and help desk operations Apple Certified Support...Job Title: Help Desk Professionals (Tier 1- Tier 3) Company: Virtual Technologies Group (VTG) Location: Hybrid/Remote...
Title: Sr. Desktop Support Analyst, Service Now Focus, Progression Company: Tampa Electric Company Location: Midtown... and experience. POSITION CONCEPT The Desktop Support Analyst has a primary function to provide personalized service to Business...
on Tier 1 issues. Qualifications: Associate's Degree in technical focus preferred and 1-2 years experience in Service Desk... the lives of children beyond the walls of our hospital. Overview: Service Operations Analyst is responsible for day...