resolution of e-commerce related issues. Assist with help desk calls, emails, and support requests related to e-business systems.... Act as a liaison between clients and support groups for e-commerce related concerns. Provide Tier I/II support for custom...
and provide support to help our entrepreneurs succeed. Support service employees assist entrepreneurs in achieving their dreams..., products, or services. Complex/high priority problems are elevated to Tier II Technical Support Team Members for resolution...
More About the Role: Leidos is seeking a System Administrator to support efforts for Service Management, Integration... will deliver the core backbone of the Navy-Marine Corps Intranet, including cybersecurity services, network operations, service...
management). Daily maintenance of all ancillary environments (development, stage, UAT, demo, help desk), Interface... by the government. Document status on tasks daily. Provide Tier II support as required Other duties as assigned...
-service Assist System Administrator I, II and III team members with the process of converting business requirements... in paying down student loan debt, we will make monthly payments of $100 directly to eligible loan service providers on behalf...
cross-functional relationships and service excellence. - Required If no degree, minimum of three years of professional..., and estimate BA effort with guidance from a BA II or BA III. - Demonstrated ability to write basic requirements documents...
to collaborative cross-functional relationships and service excellence. - Required If no degree, minimum of three years... approach, and estimate BA effort with guidance from a BA II or BA III. - Demonstrated ability to write basic requirements...
will also be considered. Certification: Required: Active IAT II Certification which may include CompTIA Advanced Security Practitioner... (CASP+), CompTIA Cybersecurity Analyst (CySA+), Certified Information Systems Security Professional (CISSP), or CompTIA...
will also be considered. Certification: Required: Active IAT II Certification which may include CompTIA Advanced Security Practitioner... (CASP+), CompTIA Cybersecurity Analyst (CySA+), Certified Information Systems Security Professional (CISSP), or CompTIA...
Systems Analyst II (NS) Position Number 60043473 Grade DT08 About Us The North Carolina Department of Health and Human... is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special...
, administration, administrator, system, systems, sys, relocation, relo, windows, Microsoft, hardware, network, routing, service-desk...: Must have an Active Secret Clearance 7+ Years of IT experience Active IAT II Certification Experience with Artificial...
, administration, administrator, system, systems, sys, relocation, relo, windows, Microsoft, hardware, network, routing, service-desk...: Must have an Active Secret Clearance 7+ Years of IT experience Active IAT II Certification Experience with Artificial...
Service § Ability to understand customer needs by actively listening and asking probing questions § Ability to analyze... when a call transfer to a Pension Analyst or more experienced Customer Care Specialist is necessary to provide...
subject matter expertise in one or more areas of service desk operations. Facilitate and manage video teleconference events..., or responsibilities that are required of the employee for this job. Shift/Hours Information: Service Desk coverage consists of opening...
. The System Administrator will be the first line of defense in resolving service desk issues and providing support.... Required Skills: Provides Tier 1 (Service Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems...
Desk Support I - Tier II analyst will provide second line support for clients, following process to document and resolve... and is expected to provide Walk-Up support with exceptional customer service skills. A key area of responsibility is resolving...
Desk Support I - Tier II analyst will provide second line support for clients, following process to document and resolve... and is expected to provide Walk-Up support with exceptional customer service skills. A key area of responsibility is resolving...
tier-two support to end users and Service Desk personnel, escalating issues when necessary. Communicate status... aptitude Programmer/Analyst II: Bachelor’s degree in MIS, Computer Science, or related field plus two years of related...
tier-two support to end users and Service Desk personnel, escalating issues when necessary. Communicate status... aptitude Programmer/Analyst II: Bachelor’s degree in MIS, Computer Science, or related field plus two years of related...
Tier II point of contact for support to resolve Aspen SIS user issues 5. Deliver the highest level of customer service...Job Description: Short Description: The Senior Software Trainer and Quality Assurance Analyst is a hybrid training...