Job Description: We are looking for a dedicated Service Desk Analyst I to join our team in Nashville, Tennessee.... Conduct quality checks to ensure all technical solutions meet established standards. Monitor and respond to service desk...
record OBJECTIVE We are seeking a dedicated and customer-oriented Helpdesk Analyst to join our IT support team. The... Helpdesk Analyst will be responsible for providing technical assistance and support to end-users experiencing hardware...
picture of daily, weekly, and monthly service level results. Trains and develops other members of the sales desk on workforce... to ensure service level adherence within the sales desk. Assists with recommendations of resource scheduling and skilling...