. Further information is available at SUMMARY Reporting directly to the Team Leader, the Service Desk Analyst provides first... in assembling knowledge base articles and/or documentation for Service Desk use Monitor call volumes and queue wait times to ensure...
Hybrid: Markham, Ontario Job Description: What is the role? The Sr. Help Desk Analyst provides customer support..., service and technical support through analysis and problem resolving to enable installation, maintenance, education...
Location: Markham, Ontario Job Description: What is the role? We're hiring for a Help Desk Analyst Intern...-solver to join our Help Desk team! We're a laid-back, tight-knit team that have a thirst for providing the best service...
for ensuring the seamless operation between service desk management and infrastructure support. This is a hybrid position (three... escalation point for medium to complex service desk issues, ensuring timely resolution and minimal disruption to business...