by addressing user service desk tickets and answering the helpdesk hotline. What you’ll be doing: Provide Level 1 support... proper handling and resolution of service desk tickets, escalating complex tickets to the appropriate person / department...
, maintain, and improve CM plans, processes, procedures, and workflows. Provide a Configuration Management audit service... and IFS “Help Desk” support. Coordinate engineering data, documentation, and technical media across projects and products...
, for every learner, for life. The Role Reporting to the Team Leader – IT Service Desk, the Technical Support Specialist.... Experience in a similar IT/AV Service Desk or IT Helpdesk support role. Solid experience in problem analysis and resolution...
and responsibilities Deliver high-quality legal and commercial research via our virtual reference desk including one weekly evening... shift Drive the development of our commercial research service to meet growing demand across Australian offices Support...
of benefits, rewards, and financial wellbeing. Here's how you will make a difference in this role… As an IT Service Desk... activities To be considered for this role you will possess the following: 1–2 years of experience in an IT Service Desk...
to join our Service Desk team. This role is an excellent opportunity for recent IT graduates or early-career professionals. You'll... within a help/service desk role and a passion for providing excellent customer service to our business stakeholders and a drive...