/customer peer in case of resolution delay. Understand OLA between delivery layers (L1 L2 L3 etc) adhere to OLA. Elevate... with different towers of delivery for ticket resolution (within SLA); resolve L1 tickets with help from respective tower. Collaborate...
to Skip to Content Link Search Jobs Job Description Apply now Start Please wait... Job Title: Technical Lead Req... and process flows. Soft Skills & Collaboration Strong communication and stakeholder management. Ability to lead knowledge...
to Skip to Content Link Search Jobs Job Description Apply now Start Please wait... Job Title: Senior Process lead... infrastructure. Lead incident investigations involving cloud misconfigurations, IAM abuse, container threats, and infrastructure...
Job Description: Role Proficiency: Resolve L1 Incident and service requests within agreed SLA Outcomes: * 1... OLA between delivery layers (L1 L2 L3 etc) adhere to OLA route the tickets to relevant queue initiate intimation...
years full time education Job Summary: We are looking for an experienced IT Service Management (ITSM) professional to lead... and manage service delivery, incident and change management, and continuous improvement across infrastructure and application...
servers and job schedules to ensure timely data delivery. Handle user access requests, incidents, and service tickets... new technologies. Responsibilities: Provide L1/L2 support for SAP Business Objects (BO) reports, dashboards...
customers the broadest portfolio in the industry. Every day, more than 80 000 colleagues lead the way to greener and smarter... analyze Cyber Service security needs (including laws and local regulations), determine security objectives and main security...
customers the broadest portfolio in the industry. Every day, more than 80 000 colleagues lead the way to greener and smarter... analyze Cyber Service security needs (including laws and local regulations), determine security objectives and main security...
with AMS vender partner(s). Oversee L1/L2/L3 support for data ingestion, transformation, and delivery across platforms (AWS...Data Operations Manager About GlobalFoundries GlobalFoundries is a leading full-service semiconductor foundry...
and throughout all business divisions via the Embargo Policy - DB Group and the Special Risk Country Policy DB Group. The Service... Operations (Operations) Profession is responsible for the delivery, oversight and management of functional teams undertaking...
all business divisions via the Embargo Policy - DB Group and the Special Risk Country Policy DB Group. The Service Operations... (Operations) Profession is responsible for the delivery, oversight and management of functional teams undertaking operational...
all business divisions via the Embargo Policy - DB Group and the Special Risk Country Policy DB Group. The Service Operations... (Operations) Profession is responsible for the delivery, oversight and management of functional teams undertaking operational...
: We are seeking an experienced IT Service Delivery Manager who is fluent in German to act as the primary point of contact... understanding of IT service delivery processes and possess the ability to build and maintain strong client relationships...
: We are seeking an experienced IT Service Delivery Manager who is fluent in French to act as the primary point of contact... understanding of IT service delivery processes and possess the ability to build and maintain strong client relationships...
About us At ExxonMobil, our vision is to lead in energy innovations that advance modern living and a net-zero future... Environmental performance. Further, manage business risks due to delivery delay of either TCP newbuild or existing vessels...
About us At ExxonMobil, our vision is to lead in energy innovations that advance modern living and a net-zero future... Environmental performance. Further, manage business risks due to delivery delay of either TCP newbuild or existing vessels...
ability to lead a small team of engineers in the design, implementation and delivery of substantial software components. Good... organizations to elevate Everywhere Work, automating tasks that discover, manage, secure, and service all their IT assets. Through...