, Service Delivery ou Gestão de Operações de IT; Conhecimentos sólidos de práticas ITIL; Experiência na gestão de SLAs/KPIs... de um(a) IT Service & Systems Manager (m/f), para Lisboa. Missão da Função Este profissional atuará como pivot operacional...
, and customer data management. As a Senior Integration Architect, you will lead the end-to-end design and delivery of enterprise... integration patterns, platform selection, API strategies, and reference architectures, guide delivery teams, and ensure standards...
program lead and work closely with the Clinical Supply IT Business Partner to ensure seamless delivery. You will manage end... and delivery of project workstreams, identifying and managing dependencies across the wider portfolio. Foster a collaborative...
, DESADV, INVOIC) Ensure data accuracy across end-to-end order, delivery, and invoicing processes Maintain and improve..., and Customer Service Structured, analytical, and solution-oriented approach Strong stakeholder communication skills 🌍...
service provider supporting enterprise clients around the world. Headquartered in Nashville, Tennessee, we have a global... team of over 1,000 professionals and delivery centers across Europe, the United States, and Argentina. We partner...
market and one of the leading online pharmacies in Europe with webshops in several countries. As a customer service... and information to the customers and approach it with feeling/empathy for their needs Ensuring the order and delivery process...
transition to API-first testing with scalable service-layer automation Establish measurable quality metrics and improve... and Engineering leadership on risk and quality decisions Required Profile: Proven experience as QA/Test Lead in modern delivery...
, travel leaders, and payment service providers. Today, 1GLOBAL connects more than 70 million people and devices globally... team driving the Mediation and Billing solution delivery and the full life-cycle of our product lines. The team...
market and one of the leading online pharmacies in Europe with webshops in several countries. As a customer service... and information to the customers and approach it with feeling/empathy for their needs Ensuring the order and delivery process...
issues, and ensure smooth service delivery, contributing to customer satisfaction and operational efficiency. You’ll... effective solutions and ensuring smooth service delivery. Documentation & Reporting: Accurately document all customer...
management : status and updates of Engineering delivery plans with associated risks and ops. Strong liaison with Finance data... related to late deliveries / good receipt. Interaction with Procurement (particularly engineering service procurement...
is a dynamic tech service provider supporting enterprise clients around the world. Headquartered in Nashville, Tennessee..., we have a global team of over 1,000 professionals and delivery centers across Europe, the United States, and Argentina. We partner...
performance. In addition to solution delivery, you will be accountable for Platform Operations activities, including support... Tickets in accordance with agreed Service Level Agreements (SLA), ensuring timely and effective issue resolution. Prioritize...
to improve service delivery. Stakeholder Feedback: Provide valuable insights to stakeholders regarding process improvements..., while staying updated on global destinations. Platform Assistance: Help customers navigate self-service travel platforms and mobile...
. Job Description We are looking for an Associate Product Owner to support Portfolio Strategy & Operations within a domain. This role focuses on day-to-day delivery... impact. You will partner with Senior Product Owners, delivery teams (Analytics Engineering, BI/Insights, Data Science, NLP...
Operation Manager is responsible for operational stability, and delivery of Finance and Procurement systems, with a strong focus... on billing, payroll, and procurement (Coupa) integrations, data migration, and BAU service management. Key Responsibilities...
collaboration, service orientation and business value delivery; operating successfully in a matrixed IT environment; and building..., define priorities, and ensure effective delivery of IT initiatives. You will also partner with IT program managers...
clearance and delivery Manage external service providers, ensuring compliance with agreed service standards Compliance..., Operations, Product, Procurement, Legal teams, as well as external authorities and service providers. Key Responsibilities...
and personalized service, the Services Customer Success team fosters long-term relationships and contributes to the overall growth... development and delivery of strategic priorities within the region. The candidate will work closely with cross-functional teams...
to ensure consistent and standardized delivery of customer service Foster a collaborative work environment by engaging...-time DUTIES AND RESPONSIBILITIES: Deliver exceptional customer service by promptly addressing customer inquiries...