including case management, SLAs, response/resolution times, and service quality. Track the performance and availability... of enabling technologies (e.g., HRIS, case management tools, chatbot performance). Develop and deliver real-time and scheduled...
across business, technology, analytics, and AI, accelerating our ability to deliver impactful solutions for the business..., we see every day as a chance to create positive impact. We lead through our values centered on inclusivity, service, integrity...
across business, technology, analytics, and AI, accelerating our ability to deliver impactful solutions for the business... in Hyderabad will bring together knowledge across business, technology, analytics, and AI, accelerating our ability to deliver...
are determined to make life better for people around the world. About the Team: The India Service Management Platform... and Operations Lead is responsible for leading the India Service Management Platform and Operations team in India. This strategic...
for the day-to-day administration, maintenance, and support of the ServiceNow platform, focusing on IT Service Management... (ITSM) and Integrated Risk Management (GRC/IRM) modules. Your main focus will be on fulfilling service requests, responding...
Job Title: Director, Service Management and Experience Lead Location: Hyderabad, India Join dsm-firmenich... as our Service Management & Experience Lead and move IT support from reactive ticketing to experience led intelligence...
to deliver outstanding customer service and drive to achieve/improve exceptional customer loyalty, satisfaction. Identify... in Service Management with at least 4-5 years of experience working on Service Catalogue, Service Request, Knowledge & content...
are determined to make life better for people around the world. Tech@Lilly Service Management Process Owner for Request Fulfillment... and Service Catalog Management Assist Tech@Lilly in becoming the most dynamic and effective Tech organization in the world...
are determined to make life better for people around the world. About the Team: Global Service Management (GSM) team works... Service Management organization, you’ll be working as a Platform Engineer in collaboration with cross functional IT partners...
healthcare service company. As the Business Development Manager, you will be responsible for developing and executing sales... and other micro & macro factors and trends - Oversee monthly business Planning & Execution including strong focus on trends to deliver...
Management Services In this role, you will be responsible for coding, testing and delivering high quality deliverables... and enhance the Major Incident Management framework and documentation. Strong understanding of system architecture...
Job Category: KMBL Degree Level: Bachelor's Degree Job Description: Job Description: Software Product Management... of technical proficiency and market insight, with at least 5-9 years of professional experience in software product management...
Management support specialist, you play a vital role in supporting the successful execution of Sanofi's cyclical talent... and identify potential successors for critical roles. Tailor Career Management materials as requested by Local Activation...
and deliver innovative medicines that help patients prevail over serious diseases. Headquartered in New York City...
process, Deliver Continuous Improvement, Deployment project roles and Service Introduction project roles. Responsibilities... needed Service management with 3rd Party vendors based on role model operational excellence, with overall accountability on the...
process, Deliver Continuous Improvement, Deployment project roles and Service Introduction project roles. Responsibilities... needed Service management with 3rd Party vendors based on role model operational excellence, with overall accountability on the...
- PR & Issues Management In this highly visible and impactful role, the leader will work across Genpact to conceptualize... and Reputation Management cross-functionally to build, protect and defend Genpact’s brand. Responsibilities Public Relations...
process, Deliver Continuous Improvement, Deployment project roles and Service Introduction project roles. Responsibilities... needed Service management with 3rd Party vendors based on role model operational excellence, with overall accountability on the...
process, Deliver Continuous Improvement, Deployment project roles and Service Introduction project roles. Responsibilities... needed Service management with 3rd Party vendors based on role model operational excellence, with overall accountability on the...
Services (MBS) or Hyderabad Business Services (HBS) to ensure exceptional service is provided in support of R&D Spec Management...Job Description: Overview This role will assist the Specifications Management teams located in Mexico Business...