(Master’s preferred). · 3+ years of experience in data analytics, preferably in a call center or customer service... in data analytics, visualization tools, and call center metrics, with a passion for turning data into meaningful stories...
The Manager of AI Transformation will lead the strategic deployment of AI technologies across call center operations... & Execution Develop and execute a roadmap for AI transformation in call center environments, aligned with enterprise goals...
Analyst to support system user groups-primarily call center agents-through precise documentation, process refinement... announcements and training updates for large user groups (e.g., 1200+ call center agents) Communicate new business rules, manual...
and call center to address shareholder and financial professional needs and improve overall service. Work closely...: As a Operations Representative with Hines, you will be responsible for providing exceptional customer service, handling inquiries...
and call center to address shareholder and financial professional needs and improve overall service. Work closely... As a Operations Representative with Hines, you will be responsible for providing exceptional customer service, handling inquiries...