Job Description Role Overview: We are looking for a dynamic professional to join our Digital Assurance.... Manage client accounts and maintain exceptional service quality. Coach and develop team members, leveraging their strengths...
. Validate performance through post-implementation reviews. Operational Readiness Ensure that Network Operations, Service... Assurance, and Support Teams have updated SOPs, tools, training, and monitoring dashboards. Drive RCA resolution, defect...
time Job Description Monitor, evaluate and score calls against established quality assurance instruments and standards... Review, evaluate, and score open and closed customer issues tickets against established quality assurance instruments...
-class service and guidance Since 1996, our approach to business has been centred around collaboration - working.... Product Quality Assurance Oversight: Ensure comprehensive quality assurance processes are in place throughout the delivery...
of functional requirements and project objectives Assists in the execution of quality assurance and testing plans of all projects... or related company would be advantageous Demonstrated track record of client relationship service Excellent written...
feedback, and identify opportunities for skill development Quality Control and Assurance ·Ensure the accuracy, completeness...'s client base and service offerings ·Contribute to business development activities, including client proposals, presentations...
services organization. It consists of multiple service delivery centres from which Client Service and Enablement Services teams... assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax...
expertise in Oracle Utilities products - Customer Care & Billing (CC&B), Customer to Meter (C2M), Customer Cloud Service (CCS...), Meter Data Management (MDM) or Meter Solution Cloud Service (MSCS). Possesses understanding of functional and technical...
Shell Ethics and Compliance Office (SECO) organisation, reporting to the VP of Ethics & Compliance (E&C) Data, Assurance... environment and the effectiveness of actions taken to manage identified risks. Supports the VP E&C data, assurance & risk...
partners and service providers. Lead efforts to ensure continuous product supply, partnering with commercial, regulatory, 3PL... disruption and resolve operational issues. Operations & Customer Service Maintain master data for supply chain operations...
standards. Global Collaboration: Coordinate across time zones and functions to ensure supply assurance and regulatory alignment.... × Cookie Consent Manager When you visit any website, it may store or retrieve information on your browser, mostly in the form...
Manager in their absence) is notified immediately if the turnaround time specified cannot be met. Adopts and supports... assurance procedures. Complies to all SGS QHSE and HR policies and procedures. Profile University degree (minimum of four...
of 99,250 dedicated professionals. With over 145 years of service excellence, we combine the precision and accuracy that define Swiss... REPORTING LINE Global Standardization and Operations Manager Specific Responsibilities Updates himself / herself with the recent...
, and Media Manager in managing relationships with external vendors for events, ensuring timey delivery and service quality.... Room Service: Room Service Delivery: Support the Operations Manager in ensuring timely and efficient delivery of room...
for ethanol production and transfer and material, equipment and service requisitions and with the Quality Assurance Department... Manager with regard to the above-mentioned on-going processes and at the end of the shift, likewise relays important...
in charge of ensuring results of the highest quality, the lab manager creates systems to monitor data quality and performance...; arranging equipment replacement, service, and repair. Maintains laboratory staff by recruiting, selecting, orienting...
clients. This would include acting as an advocate and facilitator for all clients assist the Operations Manager with external... customer service and support, scheduling and priorities to maintain service deadlines for all clients. Specific...
Educator, and Health Advocate roles that require an RN. *Employees in jobs labeled with 'SCA' must support a government Service..., average handle time (AHT), quality assurance (QA) scores, and successful MTM completion rates Escalation Management: Serve as the...
%, and quality assurance goals. Assist with the Sales Representatives' questions, concerns, and product/service questions. Monitor... in order to meet and/or exceed monthly, quarterly, and yearly team sales targets Assist the Sales Manager in revising...
their technological and cybersecurity risks, in addition to building and maintaining positive client relationships. The TRC team’s service... Systems Auditor (CISA): ISACA's globally recognized cornerstone certification for IS, audit, control, assurance, and security...