and service requests Act as an escalation point for complex infrastructure issues requiring deep Azure and VMware expertise... (PowerShell, Azure CLI, etc.) Azure certifications (e.g., Azure Administrator, Azure Solutions Architect) VMware...
opportunity to architect the ecosystem from scratch, rather than managing a pre-existing technical debt. As the 'CEO of the... Setting: Define the long-term ServiceNow strategy, starting with IT Service Management (ITSM) and expanding into ITOM, HRSD...
recommendations for improvement. Automate repetitive tasks and implement fit-for-purpose automation solutions. Meet and exceed service... for IT service management. Participate in a 24/7 on-call roster on a rotational basis to support critical platform operations...
subscription revenue. In this role, you will architect scalable billing, subscription management, and revenue recognition solutions... (P2P), and Record-to-Report (R2R) processes. Architect and implement end-to-end subscription, billing, renewal...
, you will: Service Desk Duties - Help our clients and stakeholders by participating without service desk and provide exceptional customer... service at all times. Provide On-Call Support - Participate in periodic on-call duties to maintain system stability...
as a technical leader, defining direction, raising code standards, and mentoring the engineering team. Key responsibilities Architect... Service Incentives Leaves Group Life Insurance Premium Pay Incentives Other Skills Experience with cloud infrastructure (AWS...
Job Description Avensys is a reputed global IT professional services company headquartered in Singapore. Our service.... Given our decade of success, we have evolved to become one of the top trusted providers in Singapore and service a client...
Drive market performance, customer experience, and operational excellence. This role serves as a strategic architect... across all teams. Customer Experience: Monitor VOC and NPS trends to address service pain points and reinforce resolution excellence...
operational strategies aligned with our overarching business objectives. You will act as the architect of our operational... assurance will be instrumental in upholding the highest standards of service delivery while instilling a culture of perpetual...
interactions. System Integration & Architecture Architect and manage robust integrations between D365 and external systems... such as SSIS, the Data Export Service, and the D365 Data Import/Export framework. Optimize system performance and ensure...
Responsibilities 1. Salesforce Custom Development (Apex & LWC) Enterprise-Grade Apex Engineering: Architect and develop scalable... Agentforce agents for customer service, sales operations, and internal workflows. Prompt Engineering: Use Prompt Builder to craft...
. What You'll Do (Key Responsibilities): Architect, build, and maintain complex automation workflows, sequences, and lead-nurturing... campaigns. Manage the entire HubSpot instance (Marketing, Sales, Service, and Operations Hubs), ensuring seamless data flow...
Night Shift Work Setup : Hybrid (1-2x onsite per week) Job Summary The ServiceNow Architect for Managed Services..., ITBM), Customer Service Management (CSM), Human Resource Service Delivery (HRSD), Integrated Risk Management (IRM...
failures, with the support of the architect and technical leader. Comprehensive Engagement Across Process Phases: Involvement... a great customer service. Strategic Stakeholder Engagement and Innovative Coding Solutions: Drive key discussions...
service teams by optimizing how Salesforce is applied in real-world operations. This role extends beyond traditional system... ideal candidate will collaborate closely with business leaders and a Salesforce Architect to ensure that platform...
service teams by optimizing how Salesforce is applied in real-world operations. This role extends beyond traditional system... ideal candidate will collaborate closely with business leaders and a Salesforce Architect to ensure that platform...
best practices for ETL, semantic layer design, and data refresh performance. Architect Power BI environments to support scalability... automation, data-driven process improvement, and self-service analytics enablement. Stay abreast of emerging visualization tools...
whilst being instrumental in the growth of a new service offering. Your key responsibilities Need to work as a technical... Provide key input in technology stack evaluation and assist the architect in terms of technology choices for the projects when...
patterns (trigger frameworks, service layers) Multiple complex integration implementations Platform Developer II or Architect..., service layer architecture, selector pattern Testing & Quality Test Coverage : 85%+ with strong assertions (not just != null...
improvements, automation initiatives, and system reliability enhancements Familiarity with IT service management practices..., including weekend shifts Nice to Have AWS Solutions Architect Associate or Professional certification Experience...