& Investigation. Interface with Customer, 3PP and Ericsson Departments. Ensure smooth and quality system/service handover from Project...About this opportunity: Looking for candidate who will be Handling VAS Operations and maintaining service availability...
with engineering and leadership before sharing. *Assist with publishing Public Incident Reports and RCA summaries. *Support live site... and visualizations in Power BI and Azure Data Explorer to support data-driven insights. *Build scalable data collection and analysis...
Do you have experience as an Implementation Engineer, Solutions Consultant and are able to wear all Business... operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas...
Do you have experience as an Implementation Engineer, Solutions Consultant and are able to wear all Business... operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas...
is responsible for support and maintenance of the NICE platforms at the customer site. The OSS Engineer will manage NICE related... OSS Engineer will assist with NICE projects, installations, and change management as required to support the customer's environment...
is fully available; incidents are resolved in a timely manner and meeting the customer's service level agreements. The role... and support Firewall polices functions configuration builds to allow implementation of customer projects. Interactions with the...
Control-M & Managed File Transfer Application Support Engineer: The ideal candidate for this role... will have operations, application support, and development experience across hybrid cloud and on-prem environments consisting of AWS, Linux...
Job Description Summary Provides expertise in sustained customer success and growth in the post-sales customer... lifecycle through training, professional services, technical support, renewals, outcome attainment, retention, expansion...
management Responsible for customer satisfaction through quality of service and through proactive and precise on-site... What are we looking for? Field Troubleshooters provide support to the maintenance organization in solving complex technical issues and spreading...
of all service activities and customer interactions. * Technical Training and Development: Stay current with the latest...Job Category: Field Service Job Description: Brief Job Description: Responsible for providing on-site and remote...
to product frameworks. Independently collaborate with R&D, Professional Services, and Customer Support teams. Occasionally work... technical queries and support user acceptance testing. Suggest enhancements to meet client requirements while adhering...
to product frameworks. Independently collaborate with R&D, Professional Services, and Customer Support teams. Occasionally work... technical queries and support user acceptance testing. Suggest enhancements to meet client requirements while adhering...
team to ensure timely resolution to customer-impacting issues. As a Senior Performance Support Specialist...-based applications Liaise with clients directly and deliver great customer service instilling trust from our clients...
is also responsible for architecting and managing the internal Customer Service and Support organization. The role ensures support... processes and tools Customer Service & Support Operations Leadership Evolve the customer support model and operating...
is also responsible for architecting and managing the internal Customer Service and Support organization. The role ensures support... processes and tools Customer Service & Support Operations Leadership Evolve the customer support model and operating...
team to ensure timely resolution to customer-impacting issues. As a Senior Performance Support Specialist...-based applications Liaise with clients directly and deliver great customer service instilling trust from our clients...
offerings, ensuring unparalleled customer experiences. To be successful Senior Application Support - Corp Data...Join us as a Senior Application Support - Corp Data at Barclays, responsible for supporting the successful delivery...
Job Description We're looking for an exceedingly talented Senior Support Analyst to work as part of the Risk... Intelligence Engineering Support team. As a Senior Support Analyst in the team, you’ll be responsible for the technical direction...
SUMMARY OF POSITION AND OBJECTIVES: The Senior Product Sustenance Engineer is responsible for IT application support... and service requests, while supporting Change and Problem management process. Job description: Provide Level 2 support...
meet SaaS customer support requirements and provide first class support to both our cloud and on-prem customers...Job Category: Support Job Description: The Financial Services Global Business Unit is actively engaged in the...