Root Cause Analysis (RCA) and identify technical root cause Conducting quality assurance of the RCA documents... Overview, preventive measures tracking list) Providing regular KPI calculation and reporting results to senior and top...
Root Cause Analysis (RCA) and identify technical root cause Conducting quality assurance of the RCA documents... Overview, preventive measures tracking list) Providing regular KPI calculation and reporting results to senior and top...
Senior Social Advanced Support (Tier 3 of 3) Technician is a key lead on the Global Customer Experience (CX) Strategy & Ops... by exhibiting a combination of strong technical acumen and customer service excellence. They will have the ability to directly...