Accounting and Controllership organization. Reporting to the Senior Process Improvement Manager, this role collaborates... and Jira for project tracking, workflow management, and cross-functional collaboration. Excellent communication, facilitation...
operational excellence. Provide regular updates to senior management on contact center performance and vendor effectiveness... are a plus. Preferred Certified Call Center Manager (CCCM) Certified Outsourcing Professional (COP) Certified Customer Experience...
with multi-functional teams, including Subject Matter Experts, Functional Managers, Project Management, and Senior Management... with project teams. Provide scheduled written and verbal status to manager and R&D teams as needed. Manage and nurture...