years of management experience in operations, customer service and business administration in a call center setting Minimum... leader, customer-first provider of customer relationship outsourcing services, accounts receivable management, loan servicing...
center operations strongly preferred. Strong understanding of customer service metrics, reporting, and quality assurance... managers and residents. Position Overview We are seeking a Manager of Customer Service to lead our on-site customer service...
Industry/Sector Banking and Capital Markets Specialism Operations Management Level Senior Manager... technology modernization. As a Senior Manager, you will drive results through client interaction, manage complex projects...
support for grant subrecipients, ensures excellent customer service, and streamlines the timelines for reimbursements... corrective actions Working in the State Operations Center during state-level activations. Other duties as assigned The...
other team members, support your manager in training activities, daily operations reviews and help in escalation resolution... with the objective to meet service level agreement targets for the specific process within the guidelines, policies and norms...