Job Title: SIAM Service Manager Role Purpose: Design and implement a robust service architecture across a multi... across suppliers and ensure integration with ITSM tools (e.g., ServiceNow). Set up end-to-end SLAs and OLAs, including reporting...
requirements: ServiceNow System Administrator Certified Experience/Knowledge of Snow License Manager CSAM or other software... Collaboration: Work collaboratively with senior management and vendor management functions to review technology resources (software...
. Desirable requirements: ServiceNow System Administrator Certified Experience/Knowledge of Snow License Manager CSAM... Collaboration: Work collaboratively with senior management and vendor management functions to review technology resources (software...
reporting to the Manager, Solution Consulting (SC Strategic Team). Responsibility Advise a select group of high-potential... Deliver trusted, long-term, high-ROI solutions and build strong relationships with customers' senior technical decision-makers...
programmes across the globe. This role focuses on routine operational tasks, data maintenance, and assisting senior specialists.... Track and log supplier and programme manager actions in collaboration tools (e.g. JIRA, Confluence). Prepare and validate...
. MAIN PURPOSE OF THE ROLE We are seeking a Senior Control-M SME to support the Control-M job scheduling platform... and automated solutions to improve efficiency and enforce framework compliance (Site Standards with Workload Change Manager (WCM...
Role: SIAM Service Manager MUST have current SC and BPSS (any that have lapsed will not be considered) Deep... requirements. Design ticket flows across suppliers and ensure integration with ITSM tools (e.g., ServiceNow). Set up end-to-end...
Job Title: SIAM Service Manager Role Purpose: Design and implement a robust service architecture across a multi... across suppliers and ensure integration with ITSM tools (e.g., ServiceNow). Set up end-to-end SLAs and OLAs, including reporting...
Role: SIAM Service Manager MUST have current SC and BPSS (any that have lapsed will not be considered) Deep... requirements. Design ticket flows across suppliers and ensure integration with ITSM tools (e.g., ServiceNow). Set up end-to-end...
Job Title: SIAM Service Manager Role Purpose: Design and implement a robust service architecture across a multi... across suppliers and ensure integration with ITSM tools (e.g., ServiceNow). Set up end-to-end SLAs and OLAs, including reporting...
% cycle‑time reduction or error reduction). Grade 3 — Senior Audit results: no major findings; corrective actions closed... upgrade, POP onboarding) on time/on budget; train team on new SOPs. Grade 4 — Lead/Manager Global/regional access...