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Keywords: Senior Manager, Customer Experience, Location: Melbourne, VIC

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Senior Manager, Customer Experience

customer engagement with a focus on the post-settlement experience Deep understanding of E2E customer lifecycle and definition.... Job Description Now, about this role… Your duties/responsibilities in this role will include but will not be limited to: Find drive customer positive...

Company: Judo Bank
Location: Melbourne, VIC
Posted Date: 24 Oct 2025

Technical Senior Product Manager - Engineering Experience (12-month fixed term)

As a Senior Product Manager, you will play a key role in supporting and shaping key internal engineering initiatives. You'll... Engineering Experience portfolio empowers product and technology teams at Xero to deliver value faster, safer, and at scale...

Company: Xero
Posted Date: 29 Oct 2025

Senior Customer Success Manager - SAP Signavio

S/4HANA), and fosters collaboration between different organisations business units. The Senior Customer Success Manager (CSM... through lead generation activities. Core Tasks and Responsibilities as a Senior Customer Success Manager: Develop...

Company: SAP
Location: Melbourne, VIC
Posted Date: 11 Oct 2025

Senior Customer Success Manager - SAP Signavio

S/4HANA), and fosters collaboration between different organisations business units. The Senior Customer Success Manager (CSM... through lead generation activities. Core Tasks and Responsibilities as a Senior Customer Success Manager: Develop...

Company: SAP
Location: Melbourne, VIC
Posted Date: 10 Oct 2025

Senior Product Manager - Customer Operations

Like This: As a Senior Product Manager, Customer Operations, you'll play a key role in optimising customer journeys, strengthening product.... What you'll do Champion the Customer Experience - Digitise and simplify customer forms, improve accessibility of product...

Company: Australian Unity
Location: Melbourne, VIC
Posted Date: 16 Sep 2025

Manager, User Experience Designer

Pacific. We are looking for a passionate strategic designer to join our team who is a customer experience and design... to communicate visually. Present narratives and customer journeys to Senior Leadership and external partners. Use Gen-AI tools...

Company: Visa
Location: Melbourne, VIC
Posted Date: 01 Nov 2025

Manager, User Experience Designer

Pacific. We are looking for a passionate strategic designer to join our team who is a customer experience and design... to communicate visually. Present narratives and customer journeys to Senior Leadership and external partners. Use Gen-AI tools...

Company: Visa
Location: Melbourne, VIC
Posted Date: 31 Oct 2025

Senior Associate, Customer Technical Advocate

, and societal impact. As a Senior Associate, Customer Technical Advocate (CTA), you will be responsible for developing... in a specific region or market. The Senior Associate within Global Customer Advocacy works in concert with the Customer Service...

Company: Ciena
Location: Melbourne, VIC
Posted Date: 19 Sep 2025

Customer Insights Manager

operations. What you'll do: We're seeking a dynamic and customer-driven Customer Insights Manager to join our Retail... Marketing team, reporting to the Senior Manager of Brand & Marketing Operations. In this role, you'll act as the voice of the...

Location: Docklands, VIC
Posted Date: 31 Oct 2025

Customer Success Manager - APAC / Australia

Customer Success Manager in Australia to help our customers thrive and drive the long-term success of our platform. The ideal.... Your Skills and Experience Proven track record in customer success, account management, or a similar client-facing SaaS role...

Company: Kadence
Location: Melbourne, VIC
Posted Date: 05 Sep 2025

Project Manager - Customer - Local Government (P698)

and communities. Why you will love this opportunity as Project Manager at Civica As Project Manager you will lead and manage... more about what you'll be working on Requirements: What you will do to be successful in this role Experience when it comes...

Company: Civica
Location: Melbourne, VIC
Posted Date: 10 Sep 2025

Project Manager - Customer - Local Government (P698)

. Why you will love this opportunity as Project Manager at Civica As Project Manager you will lead and manage multiple ERP module... more about what you'll be working on Requirements What you will do to be successful in this role Experience when it comes...

Company: Civica
Location: Melbourne, VIC
Posted Date: 09 Sep 2025

Customer Retention Manager

opportunity to step into a newly created senior role focused on proactive customer retention working for a non-bank lender. We’re... the future of customer retention. Work closely with brokers, senior stakeholders, and cross-functional teams....

Posted Date: 09 Oct 2025

Senior SAP Project Manager

in Australia and looking for a Senior SAP Project Manager with experience in SAP and supply chain to help lead milestone projects...Job title: Senior SAP Project Manager. Employment: Permanent, 38 hours per week, Monday - Friday. Travel...

Company: The Config Team
Location: Melbourne, VIC
Posted Date: 02 Nov 2025

Senior Engineering Services Manager

' experience as a senior Technical Operations Manager in A Grade or Premium Assets · Tertiary qualifications desirable, or Trade... Quarter as our Senior Engineering Services Manager. You will be responsible for the day-to-day operations and engineering...

Location: Melbourne, VIC
Posted Date: 02 Nov 2025

Senior Manager - Claims (Specialty Health & Injury Claims)

Senior Manager – Claims (Specialty Health & Injury Claims) We’re working with a top-tier insurer looking for a claims... while keeping customer experience front and centre What you’ll bring Deep technical expertise in claims processing Experience...

Company: Randstad
Location: Melbourne, VIC
Posted Date: 31 Oct 2025
Salary: $180000 per year

Senior Manager - Business Insights - Gaming

brands. We also run the country's largest portfolio of licensed hotels. The Senior Manager, Business Insights - Gaming... is a critical leadership role responsible for developing and delivering customer centric insights that drive strategic...

Company: Endeavour Group
Location: Richmond, VIC
Posted Date: 30 Oct 2025

Senior Partnerships Manager

, Live Better (Part Time Fixed-Term Contract until September 2026) As a Senior Partnerships Manager within the Customer... by a simple purpose: to create the best health and wellbeing for all of Australia. The Opportunity - Senior Partnerships Manager...

Company: Medibank
Location: Docklands, VIC
Posted Date: 30 Oct 2025

Senior Manager - Client Services

, VIC Short Description: Infosys is seeking a Senior Manager of Client Services to lead and grow a substantial IT... services business within the public sector in Victoria. The Senior Manager-Client Services is responsible for managing...

Company: Infosys
Location: Melbourne, VIC
Posted Date: 29 Oct 2025

Senior Loyalty Transformation Manager

operations. What you'll do: We're looking for a strategic leader to take on the role of Senior Loyalty Transformation Manager... a strategic thinker with a passion for loyalty, transformation, and customer experience - and thrive in complex, cross-functional...

Location: Docklands, VIC
Posted Date: 28 Oct 2025