delivery risks and ensure service level agreements (SLAs) are met. Work with internal teams to forecast case volumes... in managing complex service contracts, specifically using data to drive provider performance and accountability. Excellent...
, high-level designs, and producing responses to RFPs in collaboration with sales and bid teams. Engage with senior client..., and service integration layers—ideally within a consultancy, systems integrator, or public sector delivery environment...
with senior client stakeholders to understand business problems and translate them into composable, scalable solution... across cloud platforms, legacy estates, and service integration layers—ideally within a consultancy, systems integrator, or public...
client and build relationships with technical and non-technical stakeholders. What you'll be doing: As our Salesforce... leveraging Agentforce, Data 360 (fka Data Cloud), Omnistudio, Public Sector Solutions and Service Cloud. · Technical Delivery...
and client satisfaction. Collaborates with cross-functional leadership teams, including executive stakeholders and product..., and strategic recommendations to senior management and key stakeholders, demonstrating a comprehensive understanding of system...
communicator, you’ll be comfortable engaging with senior stakeholders and technical teams alike, producing high-quality artefacts..., from discovery and alpha through to beta and live, ensuring compliance with GDS Service Standards and technology assurance processes...
as a leader and subject matter expert at the business unit and executive level. Engage with senior GPS stakeholders to provide..., support GPS leaders, solution leader and senior stakeholders in preparing for a client meetings and events. Collaborate...
senior client relationships, and guiding teams to develop innovative, practical solutions that help build greater resilience... capabilities, and secure executive buy-in by linking cyber resilience to business continuity and critical service delivery...
. This role is ideal for a senior leader who wants enterprise-scale influence, visibility at executive level, and ownership..., and engagement frameworks Executive-level communication and ownership during critical platform events, acting as the senior...
Director, you'll play a pivotal role in supporting client accounts and agency growth. Working closely with senior management... Agency” on Advertising Age's A-List; NAFE's “Top 50 Companies for Executive Women” for six years running; and among our firm...
. You will play a key role in driving excellent client service and delivery of results across your portfolio of accounts. You'll... Agency” on Advertising Age's A-List; NAFE's “Top 50 Companies for Executive Women” for six years running; and among our firm...
leaders and senior stakeholders in client meetings and events. Co-create and proactively contribute insights for retail... exceptional client service. Coach less-experienced team members to improve their skills in research, analysis, data analytics...
for both sales and service inquiries. Managing service requests using the client's application system. Understanding customer needs... for career progression to roles such as Support Agent, Helpdesk Agent, Senior Agent, Trainer, Quality Support Executive, or Team...
. We have a senior and experienced team who have established our presence and credibility in this vital area of public service... Thornton people for the work where relevant with or external partners, and deliver high quality client service. Support the...
strong relationships with senior stakeholders and assisting with quarterly reporting to Audit & Risk Committees. Responsibilities include... co-sourced audit engagements with external firms. Support reporting to Executive Committees, Audit & Risk Committees, and Boards...
with refurbishments, fit-outs, space planning, and sustainability projects. Supporting budgets, invoices, and reporting for senior... or service charge experience. Familiarity with CAFM systems. First Aid or additional FM-related training. Why This Role...
executive reporting on technical service provision for each client. Represent the technical function at client governance... escalation of risks and issues. Provide senior oversight of client-facing production support, including first-line triage...
for both sales and service inquiries. Managing service requests using the client's application system. Understanding customer needs... for career progression to roles such as Support Agent, Helpdesk Agent, Senior Agent, Trainer, Quality Support Executive, or Team...
and communication skills with senior client and executive audiences. Evidenced experience leading transformation and change at scale...Join Capita Public Service as an Operations Director (Interim) - Health Assessment Advisory Service (HAAS) Location...
at a prestigious secondary school located in the heart of Westminster, Central London. This is a pivotal senior leadership role.... About the School: Culture of Ambition Our client is a well-established and highly regarded school known for its rigorous...