Requirements: Proven experience (minimum 3 years) in ServiceNow IT Service Management. Expertise in ServiceNow application... participate in code reviews, problem-solving sessions, and documentation efforts, while driving continuous improvement through...
, and KPIs. Performance KPI’s Lead incident, problem, change, and escalation management. Drive root cause analysis (RCA...) and preventive actions. Provide technical leadership to L2/L3 support teams. Manage shift rosters, performance management...
ServiceNow platform including the creation and/or customization of the core applications such as Incident, Problem, Change... and disruptions of the future. We are looking forward to hire ServiceNow Custom Development Professionals in the following areas...
Job Description Exp - 8 - 10 years Location - Pune Job Title - ServiceNow CMDB Architect We require... an experienced ServiceNow CMDB & CSDM Architect to define, design, and lead the implementation of an enterprise-grade CMDB aligned...
in ServiceNow IT Service Management.... development tasks and grow into a Subject Matter Expert (SME) within the team. Actively contribute to team discussions...
of Dow’s Global Service Management platform, ServiceNow. You will be responsible for the design of integrated, workable... Maintains a high level of ServiceNow technical knowledge and acts as a SME for ServiceNow development and configuration support...
-functional teams Collaborative, proactive problem-solver, adaptable, and eager to learn Highly Preferred: ServiceNow...Job Title: Assistant Manager Integrated Risk Management Job Location: UniOps Bangalore ABOUT UNILEVER: Be part...
activities. Requirements Minimum of 2 years of hands-on experience in ServiceNow IT Service Management. Proficiency... in the ServiceNow IT Service Management platform. Strong understanding of testing methodologies, frameworks...
the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing... better for everyone. Job Description ServiceNow is seeking a Senior Solution Consultant to support our Global Partnerships and Channel partners in India. In this role...
the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing... better for everyone. Job Description ServiceNow is seeking a Senior Solution Consultant to support our Global Partnerships and Channel partners in India. In this role...
, and vendors to drive scalable, secure, and high-performance customer engagement solutions. Key Responsibilities: Act as the SME..., Email, Chat, SMS, Social) WEM suite (Workforce Management, Quality Management, Performance Management) Interaction Analytics...
platforms (e.g., CRM, ERP, databases). Platform Leadership and Governance: o Serve as the Subject Matter Expert (SME... governance, change management, and solution lifecycle planning. Mentorship and Collaboration: o Provide guidance, training...
Platform Expertise: Strong working knowledge of SS7 networks, SMPP protocols, and SMS flow management. SME-level experience... (Incident, Change, Problem, Availability Management). Ability to develop and maintain SOPs, knowledge base articles...
supporting software development workflows and tools, including CI/CD pipelines, inventory and configuration resource management... of decisions, problem-solving. High levels of autonomy in making technical decisions and in problem solving related to the...
CI, pipeline troubleshooting and release automation. ITSM: ServiceNow or equivalent for incident, change, and problem management... downtime cutovers, and document upgrade runbooks. Stability, Incident and Problem Management Own incident lifecycle...
, service delivery, or ticketing environments. Experience with ServiceNow/SNOW or inquiry management systems preferred.... Strong problem‑solving, communication, and stakeholder‑management skills. Proficiency in Microsoft Excel, BI Reporting for data...
Job Title: Senior Java Backend Developer About Us “Capco, a Wipro company, is a global technology and management... Automation) and ensure seamless connectivity with ServiceNow for ITSM and business workflows. • Scripting & Development: Design...
consultation & deliver robust technical solutions. We leverage tools like SAP, TriplePoint, Coupa, Palantir, ServiceNow... Supply Chain business processes, deep dive into Sourcing Business · Serve as the technical SME on technology for GMI Supply...
: Home India Description The Cloud Vulnerability Detection, Response, and Remediation Subject Matter Expert (SME... security and compliance of cloud infrastructure and services. Key Responsibilities Lead cloud vulnerability management...
relationship on regional level. Acts as a SME to central teams, procurement functions and senior management. Ability to monitor... Reporting. Proactive approach towards Process Automation. Your skills and experience ServiceNow Hardware Asset Management...