Manager to resolve escalated support cases and provide relevant technical feedback including completion of incident reports.... 3rd party vendor management. Manage working methods to ensure all SLA's, OLA's and MSA's are achieved. Implement...
Manager to resolve escalated support cases and provide relevant technical feedback including completion of incident reports.... 3rd party vendor management. Manage working methods to ensure all SLA’s, OLA’s and MSA’s are achieved. Implement...
. Reporting to the O&M Manager and supported by a dedicated team of lab, store, maintenance, and monitoring staff, this role plays... and within SLA timelines....
O&M Manager and supported by a dedicated team of lab, store, maintenance, and monitoring staff, this role plays a crucial... with safety and ISO maintenance standards. Resolve internal and external customer issues professionally and within SLA timelines. Apply for this Job...
by providing efficient, quick, and friendly service to clients within agreed SLA. Respond to clients' issues timeously and swiftly... product knowledge in client engagements. Submit all relevant reports as directed, in a timeous manner to the manager Keep...
requests within the determined SLA Achieve the purpose of the call which is to secure a promise to pay for the rejected debit... enquires not immediately resolved, within determined SLA’s Research billing issues or misapplied payments within determined...
Quarkus v3+ RDS PostgreSQL Angular v18+ JavaScript / Typescript Npm (Node Package Manager for Javascript) Ngrx (Reactive... systems with specific SLA agreements (timelines) based on the priority of the ticket Advantageous Skills Requirements...