and Processes Assist with IT operational and supply chain management. Enable internal service desk to achieve SLA and reporting..., iOS, Apple Business Manager, Google Workspace, Rocky Scripting languages: PowerShell, Bash, SQL, Python, Data...
, or Project Manager – Essential Experience in Agile software delivery environments – Essential Exposure to insurance, medical... and technical stakeholders Provide regular delivery status updates and reporting Ensure SLA delivery expectations...
interface between MetroFibre and 3rd Party Vendors being onboarded. Coordinate the sharing of Agreements (NDA, MSA, SLA... on Midbase, older than 90 days after PO issued. Engage with the relevant Service Delivery Manager and 3rd Party Vendor to assist...
Manager. Liaise with relevant internal departments or stakeholders that might impact the ability to deliver quality software... applications Set in place tools, routines, processes and metrics for monitoring uptime and performance against contracted SLA...
deadlines. Other Duties Perform other duties as assigned by department manager. Analytical (Financial Statements... environment ensuring that the Risk function meets the agreed SLA targets relating to AR/collection/Risk processes. DSV - Global...
and performance management). Interfacing with the engineering team and the engineering manager to allocate and organise resources... applied to projects to ensure efficient and effective SLA execution and value addition to client though deployment of new...
Eslint Prettier HTML Responsive Design: CSS Npm (Node Package Manager for Javascript). Ngrx (Reactive state... with specific SLA agreements (timelines) based on the priority of the tickets. CI/CD: Experience with Continuous Integration...
client and the company; Adhering to Health and Safety regulations; Feedback to SLA Manager; Problem Solving; Project...
client and the company; Adhering to Health and Safety regulations; Feedback to SLA Manager; Problem Solving; Project...
client and the company; Adhering to Health and Safety regulations; Feedback to SLA Manager; Problem Solving; Project...
, providing support to the Data Centre Manager. OBJECTIVES Main function of the Job Data Centre Management Manage a team.... Work closely with Data Centre Manager to resolve escalated support cases and provide relevant technical feedback including...
Manager c. Obtaining urgent quotes where necessary whilst Operations Managers are on site d. Compiling a database... and of any significant concerns. b. Provides assistance and support to Operations Manager. 3. Assumes responsibility for establishing...
, and direct support to the Technical Manager and Technical Director managing schedules, documentation, resources, and client... Manager and Technical Director in strategic operational planning by preparing data-driven insights, performance reports...
Technical Manager and Technical Director managing schedules, documentation, resources, and client/vendor interactions to drive... installations, PABX deployments, connectivity setups, and IT support services. Support the Technical Manager and Technical Director...
with Data Centre Manager to resolve escalated support cases and provide relevant technical feedback including completion... and reporting to all alerting and critical situations. 3 rd party vendor management. Manage working methods to ensure all SLA...
Technical Manager and Technical Director managing schedules, documentation, resources, and client/vendor interactions to drive... installations, PABX deployments, connectivity setups, and IT support services. Support the Technical Manager and Technical Director...
Manager c. Obtaining urgent quotes where necessary whilst Operations Managers are on site d. Compiling a database... and of any significant concerns. b. Provides assistance and support to Operations Manager. 3. Assumes responsibility for establishing...
; Communicate directly with clients and the manager to answer and resolve queries; Assisting with the organising and supervising... operations like subscription, redemptions and transfers are completed in a timely manner against set SLA monthly deadlines...
and performance management). Interfacing with the engineering team and the engineering manager to allocate and organise resources... applied to projects to ensure efficient and effective SLA execution and value addition to client though deployment of new...
). Interfacing with the engineering team and the engineering manager to allocate and organise resources applied to projects to ensure... efficient and effective SLA execution and value addition to client though deployment of new services, opportunities, upgrades...