contracted as per SLA. Plan and meet SLA response times. Customer support tickets managed and closed timeously. Conduct... uptime of all systems and ensure data and customer outputs are made available as per SLA and SOPs. Meet regularly...
is conducted and corrective actions are implemented. Monitor and enforce SHEQ and SLA compliance across operations, providing...
is conducted and corrective actions are implemented. Monitor and enforce SHEQ and SLA compliance across operations, providing...
is conducted and corrective actions are implemented. Monitor and enforce SHEQ and SLA compliance across operations, providing...
; Manage external vendor contracts, licences and SLA adherence; Ensure enterprise systems, integrations, and automation...
of IR procedures Strong commercial acumen with the ability to negotiate complex contracts and Service Level Agreements (SLA) Ability...
and quality, and deliver on a demanding SLA. You will implement and continuously improve a fit-for-purpose maintenance regime... maintenance strategies (planned, preventative, corrective, emergency) to meet SLA commitments. Identify and manage maintenance...
's strategic objectives. Continuously optimize internal policies, costing calculators, and risk-reduction strategies (SLA...
objectives. Continuously optimize internal policies, costing calculators, and risk-reduction strategies (SLA/Contract templates...
objectives. Continuously optimize internal policies, costing calculators, and risk-reduction strategies (SLA/Contract templates...
, and debtor ageing - Ensure invoicing is completed within SLA and client-specific requirements - Drive collections on high-value...
continuity and operational compliance Support capacity planning, resource allocation and SLA performance tracking Ensure...
capacity planning, resource allocation and SLA performance tracking Ensure strong data governance, reporting accuracy...
Prospectus training nationally online and Face to Face. General Customer complaints - Achieve SLA's by being effective...
to the SLA for all equipment and services Provide a detailed and planned maintenance programme strategy to ensure business...
and maintenance issues on all sites under SLA with NSE Development of department tools and documents Ensure all ISO9001 and ISO45001...
, Risk Management Systems, Property Law & Contractual Law KPAs: Manage back to back SLA agreements with suppliers...
deadlines. Other Duties Perform other duties as assigned by department manager. Analytical (Financial Statements... environment ensuring that the Risk function meets the agreed SLA targets relating to AR/collection/Risk processes. DSV - Global...
and performance management). Interfacing with the engineering team and the engineering manager to allocate and organise resources... applied to projects to ensure efficient and effective SLA execution and value addition to client though deployment of new...
POSITION: Contact Centre Sales Agent - Level 2 INCUMBENT: REPORTS TO: Contact Centre Sales Manager BASED IN: Inland Region... in accordance with the SOP's and the SLA's Able to work accurately & efficiently with attention to detail Ability to multitask...