, while adhering to operational metrics and SLA requirements. Responsibilities Provide daily support for the Benefits Administration...
monitoring, alerting, and visibility for data pipelines and processes (e.g. dashboards, alerts, run-status visibility, SLA...
hosting administration, management and performance tuning under high availability SLA environment. Experience with AWS, GCP...
software defects, testing, offering resolution guidance and ensuring a positive customer experience by delivering on SLA...
availability SLA environment. Experience with AWS, GCP, Azure is good to have. Knowledge of ETL is a plus. Experience with Unix...
of the overall progress of assigned tasks upon which he/she is working with strict adherence to SLA and quality standards...
of the overall progress of assigned tasks upon which he/she is working with strict adherence to SLA and quality standards...
availability SLA environment. Experience with AWS, GCP, Azure is good to have. Knowledge of ETL is a plus. Experience with Unix...
availability SLA environment. Experience with AWS, GCP, Azure is good to have. Knowledge of ETL is a plus. Experience with Unix...
desktop procedures Ensure that the assigned targets in accordance with SLA are met Ensure that the quality of the...
desktop procedures Ensure that the assigned targets in accordance with SLA are met Ensure that the quality of the...
to ensure cases are completed within the SLA. Ensure setups are performed accurately considering the impact these may...
, and problem-solving skills. Meet productivity, quality, SLA, and KPI targets consistently. Adhere to assigned schedules...