con el SLA del equipo. * Garantiza que las operaciones de comercio exterior se desarrollen de forma ágil, precisa...
con el SLA del equipo. * Garantiza que las operaciones de comercio exterior se desarrollen de forma ágil, precisa...
(SLA’s) - Seeks opportunities to improve operational effectiveness, and propose recommendations to Lead, Managers...
service skills. - Work as a team to meet or exceed Command Alkon's Support SLA's. - Continually make improvements or updates...
) - Proven ability to analyze system logs and identify root causes - Experience with ticketing systems and SLA-driven support...
. -Work as a team to meet or exceed Command Alkon's Support SLA's. -Continually make improvements or updates to Command...
and SOWs (SLA/QA approach, training plan, ramp timeline). ● Join discovery calls as needed to evaluate feasibility, risk...
for decision quality, SLA performance, operational consistency, and continuous improvement across the program. You will lead... - Oversee verification, appeals, and escalation workflows to ensure accuracy, consistency, and SLA adherence - Make sound...
configuration, Windows environments, Microsoft 365, and basic networking. Familiar with ITSM tools and SLA-driven service delivery...
AR and dispute aging Cash collection performance SLA adherence and customer satisfaction Audit and compliance results...
, Windows environments, Microsoft 365, and basic networking. Familiar with ITSM tools and SLA-driven service delivery...
. -Work as a team to meet or exceed Command Alkon's Support SLA's. -Continually make improvements or updates to Command...
for decision quality, SLA performance, operational consistency, and continuous improvement across the program. You will lead... Oversee verification, appeals, and escalation workflows to ensure accuracy, consistency, and SLA adherence Make sound, timely...