No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score..., Customer feedback 2 Self- Management Productivity, efficiency, absenteeism, Training Hours, No of technical training completed...
SAP and Costar. Key responsibilities include maintaining accurate lease records, analyzing lease-related expenses... with advanced proficiency in SAP, Costar, and MS Office Suite, particularly Excel (pivot tables, vlookups, and financial modeling...
Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level... SLAs, Pulse score, Customer feedback, NSAT/ ESAT 2 Team Management Productivity, efficiency, absenteeism 3 Capability...
No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score..., Customer feedback 2 Self- Management Productivity, efficiency, absenteeism, Training Hours, No of technical training completed...
Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level... SLAs, Pulse score, Customer feedback, NSAT/ ESAT 2 Team Management Productivity, efficiency, absenteeism 3 Capability...
Systems (SAP, monitoring …) in order to operationally support the applications ● Good Knowledge of ITIL management (incidents... in IT development, deliveries and services ● Experience in run operations and service-level agreements (SLAs) management...
and feedback from customers to improve and deliver better value (services/ products) to the customers ͏ 2. Engage... at Wipro level for business enhancements Conduct market research for content and development to provide latest inputs into the...
Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level... SLAs, Pulse score, Customer feedback, NSAT/ ESAT 2 Team Management Productivity, efficiency, absenteeism 3 Capability...
Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level... SLAs, Pulse score, Customer feedback, NSAT/ ESAT 2 Team Management Productivity, efficiency, absenteeism 3 Capability...
Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level... SLAs, Pulse score, Customer feedback, NSAT/ ESAT 2 Team Management Productivity, efficiency, absenteeism 3 Capability...
Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level... SLAs, Pulse score, Customer feedback, NSAT/ ESAT 2 Team Management Productivity, efficiency, absenteeism 3 Capability...
Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level... SLAs, Pulse score, Customer feedback, NSAT/ ESAT 2 Team Management Productivity, efficiency, absenteeism 3 Capability...
and feedback from customers to improve and deliver better value (services/ products) to the customers ͏ 2. Engage... at Wipro level for business enhancements Conduct market research for content and development to provide latest inputs into the...
Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level... SLAs, Pulse score, Customer feedback, NSAT/ ESAT 2 Team Management Productivity, efficiency, absenteeism 3 Capability...
Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level... SLAs, Pulse score, Customer feedback, NSAT/ ESAT 2 Team Management Productivity, efficiency, absenteeism 3 Capability...
Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level... SLAs, Pulse score, Customer feedback, NSAT/ ESAT 2 Team Management Productivity, efficiency, absenteeism 3 Capability...
Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level... SLAs, Pulse score, Customer feedback, NSAT/ ESAT 2 Team Management Productivity, efficiency, absenteeism 3 Capability...
Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level... SLAs, Pulse score, Customer feedback, NSAT/ ESAT 2 Team Management Productivity, efficiency, absenteeism 3 Capability...
Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level... SLAs, Pulse score, Customer feedback, NSAT/ ESAT 2 Team Management Productivity, efficiency, absenteeism 3 Capability...
No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score..., Customer feedback 2 Self- Management Productivity, efficiency, absenteeism, Training Hours, No of technical training completed...