standards, meeting process level SLAs, Pulse score, Customer feedback 2 Self- Management Productivity, efficiency, absenteeism... on an individual basis. Wipro provides equal opportunities to all and values diversity. © 2025 Wipro Limited × Cookie Consent...
process level SLAs, Pulse score, Customer feedback 2 Self- Management Productivity, efficiency, absenteeism, Training Hours... must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal...
Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level... SLAs, Pulse score, Customer feedback, NSAT/ ESAT 2 Team Management Productivity, efficiency, absenteeism 3 Capability...
and feedback from customers to improve and deliver better value (services/ products) to the customers ͏ 2. Engage... at Wipro level for business enhancements Conduct market research for content and development to provide latest inputs into the...
Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level... SLAs, Pulse score, Customer feedback, NSAT/ ESAT 2 Team Management Productivity, efficiency, absenteeism 3 Capability...
Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level... SLAs, Pulse score, Customer feedback, NSAT/ ESAT 2 Team Management Productivity, efficiency, absenteeism 3 Capability...
Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level... SLAs, Pulse score, Customer feedback, NSAT/ ESAT 2 Team Management Productivity, efficiency, absenteeism 3 Capability...
Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level... SLAs, Pulse score, Customer feedback, NSAT/ ESAT 2 Team Management Productivity, efficiency, absenteeism 3 Capability...
technical workstream for an SAP implementation/conversion/development/enhancement /support project High level design, detailed... on new development in respective SAP Technical module 2. Customer Satisfaction As defined by clients SLAs 3. Manging...
Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level... SLAs, Pulse score, Customer feedback, NSAT/ ESAT 2 Team Management Productivity, efficiency, absenteeism 3 Capability...
Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level... SLAs, Pulse score, Customer feedback, NSAT/ ESAT 2 Team Management Productivity, efficiency, absenteeism 3 Capability...
Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level... SLAs, Pulse score, Customer feedback, NSAT/ ESAT 2 Team Management Productivity, efficiency, absenteeism 3 Capability...
and feedback from customers to improve and deliver better value (services/ products) to the customers ͏ 2. Engage... community at large Identify and create used cases for a different project/ account that can be brought at Wipro level...
per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT... 2 Team Management Productivity, efficiency, absenteeism 3 Capability development Triages completed, Technical Test...
Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level... SLAs, Pulse score, Customer feedback, NSAT/ ESAT 2 Team Management Productivity, efficiency, absenteeism 3 Capability...
Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level... SLAs, Pulse score, Customer feedback, NSAT/ ESAT 2 Team Management Productivity, efficiency, absenteeism 3 Capability...
Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level... SLAs, Pulse score, Customer feedback, NSAT/ ESAT 2 Team Management Productivity, efficiency, absenteeism 3 Capability...
development from design, selection of materials, low level system software development and verification. Needs by displaying.../ architecture, FTR, delivery as per cost, quality and timeline, POC review and standards 2. Capability development % trainings...
efficiency h. Write scripts for the IP i. Comply with project plans and industry standards 2. Ensure reporting... of Code/ Number of defects Customer responsiveness Project documentation (scripts, test cases etc) 2. Self-development...
Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level... SLAs, Pulse score, Customer feedback, NSAT/ ESAT 2 Team Management Productivity, efficiency, absenteeism 3 Capability...