Onsite Position Profile Responsible for the daily support of assigned RICOH managed devices within the customer's fleet... all facets of the fleet program to ensure performance standards and SLAs are achieved. Interface with RICOH, third-party...
operation and support of RICOH managed devices across a designated geographic area. Every day presents an opportunity to engage... (SLAs) between customers and RICOH, ensuring prompt and effective resolution of support requests. Maintain an accurate...