for sensitive client concerns, working across internal departments and leveraging advanced technologies to enhance client... to: Supervise, coach, and develop a team of up to 15 Resolution Advisors to ensure commitment to KPI targets. Manage and prioritize...
manage project risks, dependencies, and issues, ensuring timely resolution and escalation as required. Develop...
organization. + Oversee the customer escalation process, ensuring timely and effective resolution across all functions within the... applying AI technologies to enhance business operations and customer experiences. + Proficiency in data visualization tools...
or Tableau Awareness of emerging technologies like Customer Data Platforms (CDPs) and identity resolution... is connected and contextualized for AI-driven insights. Evaluate and implement emerging technologies that enhance marketing...
Information modeling, data structures, and algorithms API & Web Technologies: REST/SOAP APIs HTML/CSS Web-based... production websites by creating dashboards Incident Management (INC) analysis and resolution for web-based applications...
on specifications and contractual requirements to ensure effective execution, implementation and prompt resolution of any issues... Experience and background in Informatics and Cloud technologies, with hands-on experience negotiating SaaS, PaaS, and IaaS...
for complex, high impact application enhancements and problem resolution through in-depth analysis and evaluation of complex... chat, chatbot platforms, and Interactive Voice Response (IVR) systems. Leverage expertise in cloud technologies (AWS...
and integration of modern cloud-native technologies, particularly OpenShift and Kubernetes, to optimize our web application deployment... application middleware, providing advanced troubleshooting and resolution support. Mentorship & Growth: Mentor and guide junior...
in a coordinated way from inception through successful delivery. Have a deep understanding of the design approaches and technologies.... Work across multiple scrum teams. Work may be cross-cutting across products, scrum teams, and/or technologies or your work...
AngularJS or React JS Experience working on one of DB technologies, writing PL-SQL queries using either Oracle or Postgres.... Preferred Qualifications: Evaluate dependencies & options through optimal considerations of Technologies & impacted Systems...
, our entrepreneurial organization develops technologies used by the oncology community to deliver evidence-based, personalized care... in problem resolution. Maintain an in-depth understanding of Ontada technology solutions and life sciences products Maintain...
greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own... response, and the review of new products, services, and technology initiatives. Support the assessment and resolution...
resolution pathways to emerging public safety technologies. Qualifications: BS in Business, Computer Science, Engineering... from different external and internal stakeholders, i.e. “AI” driven technologies. Ability to effectively communicate with different...
greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own... resolution of testing findings Assist with establishing appropriate testing management routines and ensure proper awareness...
customer issues, driving rapid resolution and customer advocacy. You will build strong relationships with key customer...-functional teams; and are adept in negotiation and conflict resolution. You have in-depth knowledge of automation, material...
, dependency resolution, DevOps adoption and AI-enabled practices to deliver high-value outcomes. Responsibilities Agile... experimentation with emerging technologies, including AI/ML, to drive innovation and business value. Qualifications Minimum 5...
for data validation and troubleshooting. Understanding of integration technologies (APIs, messaging, batch jobs, EDI... readiness, environment preparedness, and issue resolution. Monitor testing metrics, provide quality dashboards, and communicate...
resource needs and contributes to workforce planning to support PDS Health’s growth. Payer Relations & Issue Resolution..., and claims issues. Serves as an escalation point for complex payer or enrollment matters, ensuring timely resolution...
greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own... resolution and assist in performing impact analysis. Offer guidance to business teams on technology and operational processes...
the migration lifecycle. Escalate critical issues to senior leadership with actionable recommendations for resolution.... Stay current with industry trends, emerging technologies, and best practices in datacenter networking and business...