Responsibilities Design, configure, and customize ServiceNow modules (incident, problem, change, request, CMDB, asset, knowledge, service catalog, reporting, etc.). Develop integrations with third-party systems and APIs. Create and main...
Responsibilities Lead the functional implementation of ServiceNow ITSM modules. Collaborate with City stakeholders to gather requirements and translate them into ServiceNow configurations. Perform system configuration and setup based on...
Responsibilities Serve as the primary point of contact between the City and Contractor. Oversee all project activities, ensuring deliverables, milestones, and timelines are met. Develop and maintain the Project Management Plan, includin...