Role Description: Oversees the company's trade debtor account NPL collection, credit loss recovery operation... and credit loss recovery according to organization goals, and establish results monitoring structure reflecting PDCA (Plan...
and dashboards to monitor fraud incidents, losses and recovery. Perform data validation and integrity checks to ensure accuracy...
compliance, hygiene, product quality, sales performance, manpower planning, inventory control, and customer service recovery...
procedures (SOP), applicable regulatory requirements, CIMB Group Technology (GT) standards, and Disaster Recovery/Business... Architecture and IT governance and standards, and Disaster Recovery/Business Continuity Planning framework. 18. Ensure compliance...
. Consult and recommend strategies where account management or recovery is needed on problem accounts, assisting credit...
Actual utilisation ii. Provide insights and improvement to improve cost recovery 4. Process Improvement [Approximately 10% of the time...
investigations, service recovery and enquiry Attend to medical clarification with hospitals and clinics Involve in projects assigned...
investigations, service recovery and enquiry Attend to medical clarification with hospitals and clinics Involve in projects assigned...
governance and policies including Information Security, Disaster Recovery/Business Continuity Planning framework, applicable...
and dashboards to monitor fraud incidents, losses and recovery. Perform data validation and integrity checks to ensure accuracy...
and sustains property accident prevention programs. Follows property-specific recovery plans. Additional Responsibilities Provides...
are achievable and meet quality expectations. -To expedite recovery and problem resolution within the project scope. -To coordinate... or Disaster Recovery (IT) when activated by management. Job Requirement type="disc"- -Bachelor’s Degree in Digital Media...
, and automated disaster-recovery workflows. Implement monitoring, alerting, KPIs, and performance optimization for automation systems...
investigations, service recovery and enquiry Attend to medical clarification with hospitals and clinics Involve in projects assigned...
. Ensure compliance with regulatory requirements, internal governance and company policies. Support effective service recovery... multiple complaints simultaneously under tight deadlines. Customer-centric mindset with a focus on service recovery...
trending, and recovery planning Support emergency response preparedness and lead as part of the Emergency Response Team...
to support peaks and troughs in workload, disaster recovery and promote leveraging expertise across the portfolio of accounts...
and execution skills. Excellent Knowledge in Service or Complaint & Recovery Management or Sales & Marketing Basic knowledge...
, implementing collection and recovery plans to meet financial targets and forecasts. Collection Management: Actively manage... all stages of overdue accounts within the HP portfolio to achieve performance targets. Asset Recovery: Manage repossession...
, IT application and infrastructure teams) for incident recovery and preventive measures. Planning and organisational...